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Something I forgot to add in my previous post if you find one of the pins at the back of the burner seizes up when trying to remove it,rather than force it and snap it off,the burner can usually be lifted enough to replace the rear probe without having to fully remove burner,sometimes long nose pliers have to be used
 
I do have to say that even having a maintenance contract does not protect the customer.

A lady I know had one fitted by BG four years ago and then maintained it badly so she switched to Homeserve but they were even worse!

It had been leaking from the return pipe at the bottom and they had just put some silicone into the gap. All that did was to move the leak to the back of the pipe where it was less likely to drip onto the display PCB. I improved the plastic leak diverter above the display PCB and advised her to save up for an Intergas boiler to replace it.

Tony
 

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