Baxi duo tec 24 ga

[dc84]

Hi fitted a 24kw duo tec 2. Cust said it makes a funny noise so she rang heat team. Heat team came out today and after a few hours decided it was at risk as on minimum products of combustion were mixing with the air intake for combustion on the flue. And a note installer to rectify. He said it was something to do with the flue.
So I took the flue apart and it's fine, pushed in fully, taped, screwed (telescopic) seals ok. So baxi are going back in a few days time but she has no hot water heating, bloody nightmare.
has anybody else had this problem on one of the new range of baxi's?

 

[Barry98]

Your problem is heat team there as much use as a fart in a astronauts suit , they will do anything to get out of admiring there boilers are poor

 

[dc84]

Ha! I've always fitted baxi but every other one I fit nowadays don't work from new it's a bloody joke. Worst thing is cust wanted a Worcester as she's read baxi's grilling in which magazine and for some reason I talked her into a duo tec! Oh dear, got another one to do next week as well

 

[AWheating]

the GA boilers are pants and have lots of problems.

i fitted 20 odd duotec ga last year and half of them on self commission decided the supply was lpg when i had 20mb NG at the boiler. 🙁

mate had one on site gas rating at 28kw when it should have been a 24kw, had to change the boiler and send it back, he reconned it was a 28kw boiler marked up as a 24kw 🙁 he has fitted loads of them so i trust his judgement over the idiots from heat team.

 

[Billy Bob Bob]

why are you bothering with the ga its useless the mk1 duotec and gold combi are far better and cheaper and more reliable

 

[Leo21]

why are you bothering with the ga its useless the mk1 duotec and gold combi are far better and cheaper and more reliable

Got to quod for a baxi, customers choice. Which ones have five year warranty?

 

[AWheating]

for me i had no choice as it was specified by the builder. If i had a choice id steer clear of any GA.

 

[buckley plumb]

had to go out to one i fitted last wk the tennant ran out of gas and could not reset the fault code . have to addmit on first attempt it got me - press to long and it turns off to short and nothing - not putting in rented house again.

 

[Billy Bob Bob]

Got to quod for a baxi, customers choice. Which ones have five year warranty?

potterton titanium or if your paying through the nose baxi platinum hea bear in mind there the same boilers

 

[buckley plumb]

why are you bothering with the ga its useless the mk1 duotec and gold combi are far better and cheaper and more reliable

hi gasman seen the potterton gold but do baxi still do duotec 1

 

[Billy Bob Bob]

hi gasman seen the potterton gold but do baxi still do duotec 1

yep they do fitted a 40 kw today

 

[dc84]

I was fitting mk 1 duo tecs and if you pay baxi £99 they put a 5 yr warranty on it. My local plumb centre say they no longer do mk 1 duo tec? Are they telling me porky's?

 

[Billy Bob Bob]

I was fitting mk 1 duo tecs and if you pay baxi £99 they put a 5 yr warranty on it. My local plumb centre say they no longer do mk 1 duo tec? Are they telling me porky's?

plumbs may not but others do

 

[dc84]

I'll post back on here Thursday after heateam have been, let you know what the problem is. I reckon gas valve

 

[dc84]

Heateam been today, replaced fan, gas valve, burner, pcb & the dongle thing that goes with it, now it works.
That's a few hundred pounds worth of parts!

 

[woodsy]

God thats scary. Had the baxi rep chasing me as to why i had not fitted any after going on the course several months ago. Told him of all the bad feedback by people and he assured me that all these problems were in the past- obviously not. These two boilers appear to the the new isars / icos - see youv'e even made me swear now !

 

[dc84]

Ooh icos thats harsh but to be fair they are not much better. I rang the rep too & he seemed suprised as he thinks there all ok now. Doing a 33 duo ga next week i'll cross all my fingers & toes when i turn it on & it does it's self commissioning thing

 

[woodsy]

Ooh icos thats harsh - probably but its beginning to feel like it with all the negative feedback regarding them. Even Gasman who would have Baxi written through him if he was cut open hasn't got a good thing to say about them.

 

[Poxi]

Put a Complaint in if your not happy. Or go on Baxi Face Book page and leave comment.

 

[md68]

After my experience with the GA boilers at the beginning of the year I wont be fitting anymore and my merchant doesnt stock the Mk1 anymore.

 

[bspareltd]

baxis boilers are good , i have worked with baxis for years but the GA boilers have not been perfected !!!!!!!!!!

 

[Ray Stafford]

After my experience with the GA boilers at the beginning of the year I wont be fitting anymore and my merchant doesnt stock the Mk1 anymore.

Hi Mark

We have stopped advertising the Mark 1 Duotec, but we still have a few left scattered around. Ask Mark, Ken, Pete or Laura for the old Duotec Promo boiler - they may have to transfer it in from another branch, but we have about half a dozen 24s and a few more 28s.

Ray

 

[Billy Bob Bob]

Hi Mark

We have stopped advertising the Mark 1 Duotec, but we still have a few left scattered around. Ask Mark, Ken, Pete or Laura for the old Duotec Promo boiler - they may have to transfer it in from another branch, but we have about half a dozen 24s and a few more 28s.

Ray

just to point out though if you look you will find ray has some and with a bit of a search others stock them as a front line everyday boiler there not hard to get,i picked up the phone today 2 will arrive at home tomorrow,but they are potterton golds the same boiler with a different sticker

 

[md68]

Cheers Ray

I have been using quite a few of the main boilers recently as they are what i call a good honest boiler without all the bells & whistles of baxi GA boilers and not built from plastic like the worcesters are.

Hi Mark

We have stopped advertising the Mark 1 Duotec, but we still have a few left scattered around. Ask Mark, Ken, Pete or Laura for the old Duotec Promo boiler - they may have to transfer it in from another branch, but we have about half a dozen 24s and a few more 28s.

Ray

 

[bspareltd]

that is heat team engineer throwing parts at it , not good practice

 

[Billy Bob Bob]

that is heat team engineer throwing parts at it , not good practice

fortunately down here in wales we have 2 excellent ones and a third one who will never attend any of my jobs ever again but the 2 good guys and one in particular are fantastic engineers they care about what there doing,i always ring them and tell them what the fault is in advance and they ring me and give me feed back it works both ways,but i dont need to call them that often 100 duotec 1 /gold combis fitted baxi called twice argue with that worcester or vaillant

 

[bspareltd]

baxi warranty is good other manufacturers get the test kit out to check the PH level rather than try to repair the boiler .

 

[Billy Bob Bob]

baxi warranty is good other manufacturers get the test kit out to check the PH level rather than try to repair the boiler .

and worcester want how much in advance to attend and deem its not a product problem?ferroli are the same rang them up the other day for a part number in all the answering nonsense its £180 to attend in warranty that you have to pay up front and will be refunded if its a boiler fault