first job as a gas reigstered company!!! NIGHMARE!!

[kirkgas]

well its not commercial , large house boiler house!! could i tell him that i will install it and state on the installation cert that it is too close to another boiler?? just want some work now to get money to cover funds!

So in effect what you want to do here is install a boiler knowing it doesn't comply, then write up paperwork confirming you know it is unsafe, that ain't gonna get you paid for this job either,
Back to the cooker job, I'm raging for you so I don't know how angry you are, BUT bite the bullet go back and discuss the issues with the customer, and decide whether A) you are in a position to take a £300 hit and tell her to shove the money where the sun don't shine, you will feel great if you can afford this or B) try to get paid something for your work 200-250 is better than nothing, but either way learn from your mistake so that it doesn't cost you the next time, she's conned you but I would not let her away with the full amount, it would choke me accepting 299 from her on principle, but my kids can't eat principles, so you decide, however whatever you decide she goes on the blacklist anyway, and karma will get her one day

 

[kirkgas]

With regards to your non paying customer if you're not particularly busy at the minute get a for sale style board and write this homeowner waited till I had completed her job before telling me she would not pay!! And stand outside for a few hours making enough noise that neighbours look out the windows!

so at any point did she offer to pay you anything or just point blank refusal to pay a penny!

signed quotes are the way forward chum

Love it

 

[kirkgas]

Don't leave the house until your paid and keep your tools with you if they still refuse rip out what you have done and walk out obviously leaving everything safe.

I agree but that makes us both wrong, once material is fitted it's the customers, unless it's in writing that all materials etc belong to,you up to the point they are paid for,

 

[acecharly]

I agree but that makes us both wrong, once material is fitted it's the customers, unless it's in writing that all materials etc belong to,you up to the point they are paid for,

This is rite, once its in its theres, not sure about while youre there but you cant legally go back after to rip it out. Ive been burnt like this before.

What I allways do now is get them to pay the merchant over the phone for the boiler. While im in the shop I call them and they pay on a card to the merchant. This helps with trust as they don't know who you are but city plumbing is everywhere so it helps them feel a bit more comfortable.

Aside from this allways agree on a price in writing with your customer before you start, stating the costs for the work to be carried out and a brief description of what you will do. (so later you can make additional charges for unforeseen costs).

Lastly, allways put in your quote your terms of payment and at the bottom of your invoice when you want to be paid. i.e. on completion, or within 7 days of invoice. This then sets out a timeline for further action for recovery.

 

[snowhead]

As Kirkgas said go back and get the best you can.

She has said you are too expensive, not that she won't pay you.

Hopefully you may bump into the electrician and warn him, obviously he's not going to get paid either for his full price, unless he has protected himself with a signed quote.

 

[AWheating]

£300 thats the cost of 4 new car tyres and a couple of window paynes is it not??

or middle of the night, with blocks and quick set cement/concrete. Build walls infront of her doors outside of them, or small foam balls in the gas line, send her husband flowers with a sexy note.

didnt god once write..... do onto others as they would do to you?........ or in other terms do bad things to bad people!!

 

[aligorgon]

1 and quater tyres more like

 

[newcastle phill]

Report it to the police.
Obtain services by deception...

For all you know she could do this to every tradesmen that walks through the door.

 

[oz-plumber]

The most sensible thing to do - before you end up with a conviction - is to negotiate a price for the works done.
Its after the fact but ask her what she thinks is fair and work from there.
If she is willing to talk, agree to get as much as you can, without being pushy or nasty.
One you have agreed go and collect the money and just be nice about it.

Its too easy to get up a head of steam and lose the lot and then have her come back at you with a recording of the conversation.
I am well versed in this situation, let me tell you, for a hell of a lot more money than you stand to lose on this job.

 

[combo]

What about small claims court ? Things like this can't just be ignored, if she gets away with it, she'll go on to do it to others.

 

[PhoenixServices]

What about small claims court ? Things like this can't just be ignored, if she gets away with it, she'll go on to do it to others.

I agree with combo, if she is allowed to knock you down then she will do it to the next guy. Although should of given her your rough price first.

 

[Ray Stafford]

Although should of given her your rough price first.

True, but the fact that she didn't get a price is more her fault than CRX100.

If you walk onto a merchant tradecounter and order a bundle of tube on account, they won't tell you the price unless you ask. And when you get the invoice, you can either pay it or go to court.

Why should this be any different?

 

[CXR100]

she has haggled me down to £230 . from the £300 , i told her to just pay the £230 then and not to contact me again . it has caused me so much stress i cant be bothered with chasing theother 70 quid, for once in my life i hope my work will leak all over the place!!! (not the gas hopfully tho 😛) haha

 

[snowhead]

Warranty, what warranty??

At least not a total loss.

If anyone rings and says you've been recommended, make sure it wasn't this customer that recommended you..

 

[Bhoydavid]

Stuff like this puts me off going self employed

 

[village idiot]

I am glad to see you got paid. £70 lost is not that bad for your first G as job.
As for the boiler you are thinking of fitting on a platform, I'll suggest you think again.
To just want to fit a boiler so as to make up for income, is a NO NO. As a new gas operative, the best way forward is for you to know when to walk away.

 

[Ermintrude]

Yep. Learn from this then it's not a complete disaster!

 

[Scott_D]

If you go and collect the money try not to accidently walk dog poo into their capret