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If anyone would be so kind to help me understand a bit more around the safety aspects of it that’d really help. Happy to swing over a donation via PayPal for someones time, as it will really help me with the conversation tomorrow. I can get more pics if needed.

This has been something our family has been saving up for a long time and we are bitterly disappointed, with 2 young kids and Xmas round the corner we are worried that we will have no working bathroom or heating (everyone that’s good around my area in Surrey seems full on booked into the new year).

Lesson learned 🙁
 
Rob , no doubt this install will get into our trade mags , prepare to be made famous !!

It maybe the angle of the pic, but correct me if I am wrong but is the boiler leaning back and the mounting bracket holding the boiler up is screwed to a piece of 2 “ x 1 “
 
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Rob , no doubt this install will get into our trade mags , prepare to be made famous !!

It maybe the angle of the pic, but correct me if I am wrong but is the boiler leaning back and the mounting bracket holding the boiler up is screwed to a piece of 2 “ x 1 “

Angle of pic but wouldn't surprise me if it is out

And correct also boiler is hung with dry wall screws 😀
 
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Rob , no doubt this install will get into our trade mags , prepare to be made famous !!

It maybe the angle of the pic, but correct me if I am wrong but is the boiler leaning back and the mounting bracket holding the boiler up is screwed to a piece of 2 “ x 1 “
Installed to plasterboard and yep looks like 2x1. I think it’s the photo angle making it look a bit off
 
I am also confused to where the gas pipe has come from/going to?
Boiler was in airing cupboard directly below. They’ve decided to fit it in the loft now (which I don’t necessarily mind) but would like to have been consulted with on location etc. Have lost about 6 foot of storage space!
 
Boiler was in airing cupboard directly below. They’ve decided to fit it in the loft now (which I don’t necessarily mind) but would like to have been consulted with on location etc. Have lost about 6 foot of storage space!
It looks like it goes out the bottom of the boiler then up into the air? From the first pic
 
Not excusing the work done,but the original cylinder install wouldn’t have caused that issue with your original potterton,they have a flow switch which needs to operate before the boiler fires or you get dry fire lockout (unless it was stuck in the made position 🙁)
 
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I am clearly to tired. What is going on with me tonight??😛😛I am going home now anyway. I have had enough.😛
 
More pics, showing airing cupboard where original Potterton was and piping up to loft.

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Where did he learn to solder like that? I had a joint go wrong the other day and it ended up better than that.

Here's a safety one then. Did he make the holes in that Artex?

Artex of a certain age very often contains white asbestos (chrysotile asbestos). I wonder if he's qualified to be legally allowed to touch it and if the proper precautions were taken? How old is that Artex, do you think? Has it been sampled for asbestos? It may not contain asbestos, but potential asbestos containing materials (ACM's) should always be treated as if they did contain asbestos until proven otherwise. The proper precautions are quite stringent - see the HSE website on how asbestos is supposed to be handled - there is an article on textured coatings. In fairness, it does look as if he's broken the Artex, rather than drill it, so this will have released fewer fibres than drilling it, at least.
 
Where did he learn to solder like that? I had a joint go wrong the other day and it ended up better than that.

Here's a safety one then. Did he make the holes in that Artex?

Artex of a certain age very often contains white asbestos (chrysotile asbestos). I wonder if he's qualified to be legally allowed to touch it and if the proper precautions were taken? How old is that Artex, do you think? Has it been sampled for asbestos? It may not contain asbestos, but potential asbestos containing materials (ACM's) should always be treated as if they did contain asbestos until proven otherwise. The proper precautions are quite stringent - see the HSE website on how asbestos is supposed to be handled - there is an article on textured coatings. In fairness, it does look as if he's broken the Artex, rather than drill it, so this will have released fewer fibres than drilling it, at least.

Old flue hole
 
I've just realised that what I thought was a soil and vent pipe terminating in the loft is only a piece of soil pipe from the airing cupboard to the loft. Not sure what it is for, but at least it isn't what I thought it was.
 
The asbestos in artex supposedly cannot be released by drilling into it. Just got back off an asbestos course last week. The matrix is too tightly compressed. It's practically impossible to unlock it.

That was from the mouth of an asbestos guy who's been doing it for 40 odd years
 
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