Install the app
How to install the app on iOS

Follow along with the video below to see how to install our site as a web app on your home screen.

Note: This feature may not be available in some browsers.

Welcome to the forum. Although you can post in any forum, the USA forum is here in case of local regs or laws

T

thediscobison

Hi,

Recently on the advice of a plumber we moved our oil tank level from above the level of the tank, to further down our garden. We were told that it would be fine as he would use a tiger loop which would draw the oil up to the boiler no problem.

The bottom of the oil tank is around 2.5/3 metres below the level of the boiler, and a distance of approx 25m away. This is well within the specifications of the tiger loop (up to 13ft in height and at least 25m in length)

Now after much problems getting and keeping the boiler going, he is suggesting that we need to move the tank up by approx 2 or 3 feet as "our burner pump is not strong enough to draw the oil up that height." The boiler was cutting off as it was being "starved of oil"

It has been suggested to me by another plumber that we should consider a two pipe system, as he would not have considered using a tiger loop for the size of drop we have. Surely a two pipe system would still require the burner pump to be strong enough to draw the oil up the same height?

Are there any solutions which anyone would recommend to fix this? I don't want to move the oil tank (and I hope I won't need to)
 
IMO your guy is probably talking rubbish. The MIs for the boiler (or a quick phone call to the manufacturer) would give the maximum height for the boiler above the tank.

More likely to be the problem is the pipe diameter being too large. What is the diameter of the pipe? It should be no greater than 8mm. 6mm would be the ideal. If it's 10mm (or even 15mm) theres your problem - It's just too hard to suck up the fuel and you get a vacuum in the pipe.

Narrower diamater pipe means less effort to suck and faster moving liquid so no accumulation of air (have you ever seen how TINY the fuel pipe to your car engine is?)

Replace the pipe with 6mm pipe. Tigerloop should bw fine, and get someone else who knows what they are doing this time.

Was your oil engineer registered? I seriously doubt it if he used 10mm or larger pipe? All the design requirements form part of the OFTEC manual and if they had followed it then it would be working. All registered technicians have that info drummed into them.

If the pipe diameter is too large, the technician should replace it at his expense as it is not to OFTEC specifications.

Pipe must be plastic coated. As 6mm and 8mm pipe is delicate it must be buried in a duct. Usual OFTEC rules regarding depth, sand, warning tape etc apply.
 
Last edited:
Also have a look at the filter on the tank (if it has one), customer had new tank (plastic bunded) installed at an extended distance to the boiler with tiger loop, burner about 2m above tank. He had a number of engineers look but it kept starving itself of oil. Turned out that he had tipped the contents of the old tank straight into the new using a tractor with forks. The filter was goosed because of all the crap in it. New filter and everybody automatically thought it would be clear.
 
According to Anglo Nordic a Tigerloop will lift 3.66m with a horizontal run of 30m using 10mm pipe. I have to say I have never had a problem and always use 10mm pipe, its difficult to get 8mm pipe around here.
The most important thing is to make sure the oil pump has been changed to cope with the 2 pipe system and that you use flared fittings to stop sucking in air. The system obviously works because you have had it working so the problem you are experiencing would sound like air being sucked in and therefore after a period on inactivity the vacuum is lost and the tigerloop needs to be reprimed.
 
Surely the installer pressure tested the system before commissioning so if there were any leaks would have found them?????? Or are we talkng about a right cowboy here??

10mm pipe is defnintely not suitable for lifting oil. Kimbo - You have been lucky and got away with it but it is against regs and in any case very bad practice and should not be used in such circumstances. You defnintely won't get away with it for the height the OP is talking about - I have come across several installations where it has caused problems and nothing to do with leaks. No problem getting hold of 8mm or 6mm pipe here - granted you have to order it in advance, but still no problem.
 
Last edited:
Surely the installer pressure tested the system before commissioning so if there were any leaks would have found them?????? Or are we talkng about a right cowboy here??

10mm pipe is defnintely not suitable for lifting oil. You have been lucky and got away with it but it is against regs and in any case very bad practice and should not be used in such circumstances. You defnintely won't get away with it for the height the OP is talking about - I have come across several installations where it has caused problems and nothing to do with leaks. No problem getting hold of 8mm or 6mm pipe here - granted you have to order it in advance, but still no problem.

OK so I had a look at the pipe and tried to measure it as best I can
The white plastic on the outside says copper tube 10 * 0.7
to my eye using a tape measure the diameter looks about 10mm.

My burner is a Max Firebird C26 50/90
The pump(?) on it appears to be a Danfoss Type BFP 11R3

It has been a bit of a saga, right now my plumber is messing about trying to find the level at which it will draw oil without cutting off using a different pipe and a small container of oil. Currently it is drawing from that about a foot in height and about 15m in length. We are wasting our time I think as I really don't want to move the tank (esp now that it is full.) Two days ago we moved the small container down to a drop of maybe 6 foot (hard to say without actually measuring so this measurement is by eye) to the bottom of the container. The boiler ran for a few hours that night. Then in the morning I tried to turn it on and it cut off immediately. To my plumber this was "proof that it wouldn't draw from that height." Then to get the boiler going again he had to move the oil right up to the boiler - I guess to prime the pipes.

How can we be sure that a thinner pipe will work? Would you recommend sticking with the tiger loop, or considering a two pipe system?

Are there any special valves that are needed on the fuel line to stop the oil running back down into the tank? What keeps the oil at the right pressure in the pipe once it is drawing oil? As you can tell, I'm not convinced my plumber actually knows what he is doing

Was brand new pipe work he put in, and had initially tried to avoid having any joints in it as he didn't want the chance of them failing and drawing air. He would not have pressure tested it. Now the tube has multiple connections on it.

And in response to another post: we moved the tank, so the oil would have had 10+ years (at least) of sludge and whatever else usually collects in the bottom of your tank. But we got 1100 litres of oil, Right now there is no filter on the (temporary) fuel line or the intended line.
 
The use of a smaller diameter pipe is the only option, I had the same problem last year with a couple of boilers that had been fitted at a school, wall mounted grants side by side and the installer had run two supplies from the tank to two tigerloops and then to the boilers.
One boiler was on a 10mm and the other was on an 8mm so I altered the pipe work so the 8mm fed both tigerloops, both boilers now run perfectly, but I did find a couple of leaks between tigerloops and boilers and was allowing the oil to drain back to the tank overnight. This is now resolved. Stick with the tigerloop.
 
Last edited by a moderator:
The use of a smaller diameter pipe is the only option, I had the same problem last year with a couple of boilers that had been fitted at a school, wall mounted grants side by side and the installer had run two supplies from the tank to two tigerloops and then to the boilers.
One boiler was on a 10mm and the other was on an 8mm so I altered the pipe work so the 8mm fed both tigerloops, both boilers now run perfectly, but I did find a couple of leaks between tigerloops and boilers and was allowing the oil to drain back to the tank overnight. This is now resolved. Stick with the tigerloop.

Is there a good way to verify that the thinner pipe will work? He'll probably try and talk me out of ordering/buying the length of copper piping
 
Ask him to show you his OFTEC books and then work out the pipe size from the book, assuming he is OFTEC registered
 
I doubt he is registered as if he was he would have known better. Like I said if it had been installed properly, a pressure test (as specified on the OFTEC form) would identify any leaks. Worse still if he isn't kosher, your relocated oil tank is unlikely to have been installed to regulations and if you didnt already know is subject to Building Control and if your local authority BC dept hasnt been notified you could run into trouble.

Easy way to tell is you should have received a Building Control certificate from your local authority if it has been done properly. You should also have a copy of his Form CD/10 for the installation and a T1/133 form for the risk assessment for the tank. If you have not received one, then ask him for one.

Even if an existing tank is relocated it needs the above.

If he's not registered and youre getting nowhere, then I would kick his butt and get a registered technician in who knows what they are doing. I would also get the registered guy to check the rest of the installation to ensure it is safe and to standards.
 
Last edited:
Whpes there are no regs that say you can't use 10mm pipe. Anglo Nordic state the max sizes and run lengths in their catalogue. Granted It may need a smaller.dia pipe but I suspect he has not got airtight joints. I must have been lucky hudtrds of times when I fit them with those odds I should do the lottery and retire on my winnings.
 
Whether or not it has worked for you, look at the table in your OFTEC Installation Requirements book and if you disagree, take it up with OFTEC. Personally I do all my installations to specification and there's no comebacks on you, and I use a lot of 8mm tube. (also 8mm is cheaper!)
 
Last edited:
the saga continues. tonight after the heat being off for maybe 18/19 hours, the boiler didn't fire first time and I needed to hit the red button. Bear in mind this is from a temporary oil drum only 2 or 3 foot lower than the boiler, and approx 15m length of pipe. So what are the possibilities here:

- Non air tight joints causing a loss of pressure in the pipe?
- A faulty pump?
- Some other issue (e.g mis connection in tiger loop install, misconfguration etc.)?

For those asking : I don't know if the guy is OFTEC registered - I'm beginning to doubt it. He didn't pressure test either pipe before install - I guess there is a tool you would usually use to do this? As a plumber he is usually very reliable.
 
I'd be checking the 2 flexi pipes are right way round and check to see if grub screw inserted
 
10mm pipe is no problem at that depth and distance,if not i would have had a lot of angry calls over the years.I have never personally used 6 or 8mm as the pump on the burner is not really designed to pump oil from a tank.its likely you have air being drawn through the compression fittings when the burner switches off and your fuel load goes into vacuum mode.Make sure the bypass grub screw is fitted in the fuel pump of the burner.I have often fitted 2 tiger loops in tandem when i have a difficult situation,instructions on how to do this comes with the tiger loop
 
One of these - every plumber should have one.

One of the tick boxes on the CD10 Installation Sheet is for pressure testing.


Rothenberger RP50 6.1004 Pressure Testing Pump 60 Bar - rp50 - Pressure Test Pump - PLUMBING TOOLS - Trade Counter Direct Ltd

Thanks WHPES, I'll check with him later. Hopefully we can get this resolved and working without much more hassle.

Quick question, are there anything in the regulations about burying the pipework between tank and burner? Is it ok to leave part / all exposed?
 
One of these - every plumber should have one.

One of the tick boxes on the CD10 Installation Sheet is for pressure testing.


Rothenberger RP50 6.1004 Pressure Testing Pump 60 Bar - rp50 - Pressure Test Pump - PLUMBING TOOLS - Trade Counter Direct Ltd

Thanks WPHES - I found a loose joint in the temporary pipe. Guy hopefully be bringing a pressure tester for the pipe to the tank so hopefully we can get this sorted.

Do you know if there are any regulations concerning the oil pipe - does it need to be buried / insulated etc. (10mm oil pipe)
 
So I checked the pipe in the cold light of day, found 3 connections with oil round them. Pointed these out to my plumber and he tightened them, and got the boiler going from the tank yesterday evening (priming the pipe by mouth). It stayed on last night for about 3 hours with no problem.

This morning the burner didn't fire though, and wouldn't after pressing the red button 3 times.

I checked the connections again, the one right by the tank felt a little greasy (I had wiped all down last night.) However there is a non return valve between the tank and the burner. Would any lose connection cause it to not fire after 10 hours of non-operation?
 
Should have used flared fittings not compression - less likely to get leaks.

Have a look at the tigerloop when the boiler is running. Are there any air bubbles getting into it?

Primed by mouth!! You kidding me. Is this guy for real?
 
A tiger loop will draw the oil no problem on 10mm with this rise and run and regardless of any small leaks that may be on the line.
The problem is either with the flow and return from the loop to the burner (kinked hoses), the pump or the bypass screw or with the filter(s).
 
Last edited by a moderator:
Should have used flared fittings not compression - less likely to get leaks.

Have a look at the tigerloop when the boiler is running. Are there any air bubbles getting into it?

Primed by mouth!! You kidding me. Is this guy for real?

Trust me the guy is more than trying my patience.

When the boiler is running I can see small air bubbles in the tiger loop. Last night, he tightened the fitting I had my doubts on at the tank, and again got the boiler going (priming pipe again.) When the boiler was running there was quite obviously a lot of air bubbles in the tiger loop, these eventually appeared to calm down after maybe 30 mins. The boiler ran absolutely no problem until 10pm last night (when I turned it off)

This morning, the boiler fired briefly (15 secs) before cutting off. Again there was quite an obvious flow of air bubbles during the time that the boiler was fired.

This can only be air getting into the pipe right? Dodgy connection somewhere? might a compression fitting let in air without letting oil out (at last check last night all the fittings on the pipe were dry to touch)?
 
00001.jpg
A tiger loop will draw the oil no problem on 10mm with this rise and run and regardless of any small leaks that may be on the line.
The problem is either with the flow and return from the loop to the burner (kinked hoses), the pump or the bypass screw or with the filter(s).

Interesting.

I've drawn a rather crude diagram and taken a photo of it (since i'm in work) When I read the tiger loop installation instructions I got from the internet, I noticed they show a curved inlet pipe to the tiger loop. Might the right angle fitting cause an issue? (marked as 90 degree corner fitting.)

Note the oil inlet pipe is copper, the two pipes to the burner are the flexible type. Hope the diagram is clear (can upload an actual photo later) The flexible pipes are not kinked.

What might be wrong with the filters (currently to my knowledge there isn't one on the oil pipe between tank and tiger loop)? Should there be? And would it help?

Could the pump be on it's way out / not capable of drawing the oil? Bear in mind the pump came with the burner which I replaced maybe 3 years ago.

What's the bypass screw? Inside the burner? What could be the problem with it?
 
No need for a non return valve won't be helping draw
Take it off and try again if still not working right I'd have to say pump not working to well
 
For suction lift of 3m and a run of 25m it needs a 6mm internal bore pipe i.e. 8mm copper pipe.
 
For suction lift of 3m and a run of 25m it needs a 6mm internal bore pipe i.e. 8mm copper pipe.

The lift is somewhere between 2.5m and 3m at a second look, and the run could be 22m. How can you be sure that 8mm would do the job? A lot of others are saying 10mm is fine.

Correct me if i'm wrong but when the burner/pump is on and running well, the oil in the pipe would be right at the level of the tiger loop right? So why when the heat goes off overnight why would the oil run partially back down the pipe - surely pressure should keep it at the top? Or does the pump expect to find air first?
 
No need for a non return valve won't be helping draw
Take it off and try again if still not working right I'd have to say pump not working to well

Thanks Gray - that gives me something else to suggest to him. He's clearly running out of ideas here - rechecked the connections to the tiger loop / burner tonight. One suggestion to try replacing the flexible pipes (though they were new.)

The non return valve is much further down the pipe - it is maybe 2m from the oil tank. Would this still be affecting the draw?
 
If everything is right, the oil stays at the burner ready to fire next time, in an hour or 2 weeks. If the oil is running back there is air getting in. Somewhere on the flexi pipe connectors between the tigerloop and burner on either pipe there is a leak. Stop the leak and it will work providing the oil is manually drawn to the burner. If the smaller pipe is installed the burner pump will be able to drraw the oil on its own. As said remove non return valve.
 
PA072577.jpg

See the acual photo above, I'm hoping someone can see if there might be anything obvious wrong (unlikely I guess)
 
If everything is right, the oil stays at the burner ready to fire next time, in an hour or 2 weeks. If the oil is running back there is air getting in. Somewhere on the flexi pipe connectors between the tigerloop and burner on either pipe there is a leak. Stop the leak and it will work providing the oil is manually drawn to the burner. If the smaller pipe is installed the burner pump will be able to drraw the oil on its own. As said remove non return valve.

Surely removing the leak on the flexi pipe connectors will stop the air getting in so stop the oil running down therefore there would be no need to manually draw the oil to the pump?
 
!/. tigerloop on the inside
2/. what a mess
3/. no need to take the tigerloop as high as that
 
Surely removing the leak on the flexi pipe connectors will stop the air getting in so stop the oil running down therefore there would be no need to manually draw the oil to the pump?

Yes but the oil pump will have to work a lot harder than its designed to do
 
Shouldn't really add to his woes (unless he's not OFTEC registered) but I can't see a fire valve fitted either.

Don't think it's within regulations to fit a tiger loop inside a boiler, let alone inside the house (ones I've seen are outside the building), but I don't know the regulations of this without looking them up.

Surely the tiger loop came with instructions? All you have to do is follow them.

Hope you get the issue sorted before too long.
 
Shouldn't really add to his woes (unless he's not OFTEC registered) but I can't see a fire valve fitted either.

Don't think it's within regulations to fit a tiger loop inside a boiler, let alone inside the house (ones I've seen are outside the building), but I don't know the regulations of this without looking them up.

Surely the tiger loop came with instructions? All you have to do is follow them.

Hope you get the issue sorted before too long.

It's not really indoors - it's in an outside boilerhouse. As far as I am aware when I read the instructions after he put it in it is fine to put inside. He is aware of the fire valve (would this also be known as a fusible valve?) but he wants to get it working before introducing anything else.
 
00001.jpg

I've attached a photo of the Tiger loop when I turned the boiler on this morning. Again it fired for maybe 15s before cutting out. Notice the flow of air bubbles - I think this is not normal? Does this prove the air might be getting in through one of the flexible hoses?

Plan is to change those out tonight - but I'm wondering if there is anything else that could be wrong that might cause this (unless this is expected)
 
Just got back from holiday and seen thread. If I were you I would get an OFTEC bloke out and get the job done properly. The tigerloop should not be in any building the reason is it vents the fumes from the top of the tigerloop, so you could get the boilerhouse filled with fumes and could cause an explosion (unlikely but possible). Theer is a similar thing called a GOK which is designed to fit into a building and a bit more sophisticated. If you dont know who to believe on what you require or whether your setup will work ring anglo nordic who are the agents for tigerloop and also the GOK device.
[DLMURL="http://www.anglonordic.co.uk/catalog/index.php"]Gas and Oil Boiler Components, Parts and Spares[/DLMURL]
 
Last edited by a moderator:
... He is aware of the fire valve (would this also be known as a fusible valve?) but he wants to get it working before introducing anything else ...

I would never do that for the simple reason that if something did go wrong and a fire started, I doubt my insurance company would be happy to pay out due to my negligence - quite apart from the risk of injury or fatality. If something did occur I could never be at peace with myself.

While I appreciate the risk is small, it does have serious consequencies. Similar to not wearing a seatbelt where you're unlikely to have an accident but if you do ...

If he is OFTEC qualified he's not very responsible and if he isn't this is a primary reason why you're having problems.
 
I have to disagree Gray0689 I asked the very same question years ago at OFTEC and I was told it should be fitted externally for the reason I mentioned.

The fire valve (kbb) should be fitted outside of boiler house for the reason you mentioned not the tiger loop
 
The fire valve should be outside as you correctly said but the reason I said the tigerloop should be outside is because it vents fumes from the air vent in the top of it and you could get the boiler house filled with kerosene fumes which can ignite in the right circumstances. The oftec book 3 says must be fitted outside of a building, it does not say what constitutes a building so we have to assume that a boilerhouse is a building.
 
Tigerloop must be fitted EXTERNALLY IE OUTSIDE as it can vent vapour, which must not be sucked up by the boiler. Only the Tigerloop BIO can be installed inside and it has a vent pipe going outside. Tigerloop original instructions state it must be fitted externally.

Gray0689 - Look at your OFTEC installation manual - it always shows the deaeration device outside. If you still don't believe us all then phone OFTEC technical advice and ask them!

What a complete mess! NO remote sensing fire valve fitted either!!

COWBOY ALERT!
COWBOY ALERT!
COWBOY ALERT!

Guy is DEFNINTELY not registered, or else completely incompetent. If it hasn't been installed properly it could also be dangerous.

Go to Oil Firing Technical Association - registered professionals for the the oil heating and cooking industry - OFTEC, Kesgrave, Ipswich and find a technician in your area to do the job properly.
 
Last edited:
Tigerloop must be fitted EXTERNALLY IE OUTSIDE as it can vent vapour, which must not be sucked up by the boiler

What a complete mess!

COWBOY ALERT!
COWBOY ALERT!
COWBOY ALERT!

Guy is DEFNINTELY not registered, and look incompetent. If it hasn't been installed properly it could also be dangerous.

Go to Oil Firing Technical Association - registered professionals for the the oil heating and cooking industry - OFTEC, Kesgrave, Ipswich and find a technician in your area to do the job properly.

I disagree it can be in boilerhouse as long as kbb on outside as per regs
 
Wrong - quote from the Tigerloop instructions:

Tigerloop Original - for external mounting only. This device is not permitted for indoor installation as it vents contaminated air into its surrounding environment, this could create explosion or health hazards in confined spaces and therefore must be fitted on the outside wall of any premises. For situation where the boiler is not mounted to the perimeter wall, use a Tigerloop Bio
 
Wrong - quote from the Tigerloop instructions:

Is a boiler house oil boiler classed as a building I will think you will find it's not or you would require planning permission for it you do it your way and I'll do it mine lol
 
A building is defined as any permanent or temporary structure which may be fully or partly enclosed, so yes a boilerhouse is a building. Nothing to do with building regulations or building control or whether you need planning permission or not.

Also you cannot argue that fitting the tigerloop inside a boiler house can be "external"

Still disagree? OK lets phone OFTEC and ask them for the definitive answer then to end the argument!
 
Last edited:
Ring all you want I disagree
Boilerhouse external boiler I will still put them inside no mater what the flexi hoses rust and rot outside
 
Flexi hoses shouldn't be outside - you should know that as its in the OFTEC book - they are not to extend beyond the casing of the boiler. The tigerloop should be fitted with copper pipe. If you buy the tigerloop fitting kit you will get 3 no 10mm x 1/8" male compression fittings to go into the tigerloop.

If you want to carry on doing it the wrong way, that's up to you but just about everyone else on the forum is in agreement to the contrary.
 
Last edited:
Well I've always been contrary can't see me changing now ps I always do it my way anyway lol
I'll stick to putting it inside the boiler case
 
The new eco versions of the tigerloops (this isn't one) can be fitted inside.
I'd put a fiver on no bypass screw fitted.

Prime by mouth....thats a beauty.
Last time i did that is when i "primed" my car out the van:lol:
 
Last edited by a moderator:
I bought my priming pump from Motor World (or maybe Halfords?) for about a fiver. Surely it's a basic bit of kit for an oil technician. Get your installation checked by a registered guy for safety as incorrectly fitted combustion appliances can be potentially fatal.
 
Thought I'd give an update on this. Basically he tested the pipe, replaced the non return valve, and I closed the valve to indicate the level of oil in the boiler.

One of these three things fixed the problem, heat has been running fine since. Hopefully it continues into the winter

Thanks all for your help, very much appreciated (he'd have had me moving the oil tank without the info I got off here)

Last question for those in the know - sections of the 10mm pipe, whether under the ground or out in air - do they need to be insulated?
 
You can purchase sleeved copper pipe just for the purpose. (10mm pipe sleeved with plastic to an overall diameter of around 15mm).
 
You can purchase sleeved copper pipe just for the purpose. (10mm pipe sleeved with plastic to an overall diameter of around 15mm).
- Yeah it is the sleeved copper pipe that he used : but bits where the sleeve has been stripped back for a joint for example - is there something to cover these (or indeed compression valves) or should I no worry?
 

Official Sponsors of Plumbers Talk

Similar plumbing topics

We recommend City Plumbing Supplies, BES, and Plumbing Superstore for all plumbing supplies.