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View the thread, titled "Problem with wall hung basin" which is posted in UK Plumbers Forums on UK Plumbers Forums.

Moving back to the job, why has the sink come lose, the tile broken? How was it all fixed to the wall? Sounds like it might be tiles on plasterboard on stud wall with simple plasterboard fixings. A steel or wooden frame needs to be securely fixed to start.

It is fixed to an outside wall which the plumber had stripped of old tiles, and re-tiled himself. The basin was supposed to have either a pedestal or semi pedestal, which I didn't want. However, both the merchant and the plumber assured me it would be fine wall hung.

Also, the plumber hadn't consulted me re the height, and he fixed it too high for me, and so I asked him if he could move it. He then moved it so that the top is now 85cm above the floor, and this suits me fine. I wonder if moving it caused the problem.
 
In my case, I bought a lot of equipment from the merchant myself. I transported or arranged delivery of almost all of it. The plumber gave me receipts for materials (including new boots!) which I paid.

I personally took my old bathroom to the tip, in order to save costs.

Yes, I do believe that the plumber should recompense me for simply re-fixing the basin. However, in practice, it is probably not worth the bother. I cannot prove how little ‘force’ it took to crack the tile. I might try sending him a bill.

I still think that £350 is a bit steep. I am just jealous that my responsible, conscientious endeavours, with an equally broad skillset and vast experience, don’t earn me anything like that rate of pay. But I digress…

I'm curious about your last paragraph
What do you think is reasonable to pay a self employed plumber per day
Also, what are your skills
 
I generally put washbasins at 850mm, after all that's the height a pedestal would set them at!

But perhaps the problem with the loose basin was caused by it being moved after the initial fit resulting in the basin bolt holes becoming loose. In my experience if the basin bolts are fixed securely the basin will be fixed securely.
 
You usually want a basin to be about 50mm higher than what the standard old basin with pedestals height were and they look better IMO. So maybe about 850mm high. Unless obviously the users are small people who want it lower.
I like to be able to reach my hands into base of basins without having to bend my back.
 
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Maybe you forgot to stud it. Won't HANG on tile plasterboard wall. Simple remove the basin and cut out a hole in the wall (square! ) get loads of 4x2 and batten together and make sure you've placed a batton horizontal at basin height around the 700x800 line patch back the plasterboard hole. Tile up and refit the basin. Then try sitting on to see if takes the weight.
 
If it's on masonry, it can be a right pain.

Refixed a loose programmer for central heating recently. Soft red bricks, lime mortar. Mortar joints nearly an inch wide. Of course , you can't tell what's under the plaster at first. Ended up using lots and lots of Gripfill and wasting the best part of an hour.

So if your workman fixed to a wall under the tiles he may just have been unlucky enough to have hit a section of wall that lended no support, hence the tile took the weight.

My question is why should the tile crack? Experienced tiler on this forum may be able to tell you if this means the tile wasn't properly adhering to the wall or if it's what would happen anyway.
 

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Problem with wall hung basin
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QualityFirst,
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Ric2013,
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