Wise words Pssst 🙂 I've been fortunate in that I too have attended many reports of fumes and also 2 near fatal incidents where occupants have been hospitalised. That was when we use to do it all and I also working for the bigger corporations. This being my first in the capacity of being self employed caught me questioning the whole process & my self I guess. All of a sudden I felt responsible in a totally different capacity, if that makes any sense! Also, its all well and good taking 3-4hrs setting up and checking ambient air readings if there's a real threat or incident where people have been effected. But if you've got a negative pressure combi boiler & a perfectly clean burning hob and folk saying they smelt something funny and both had headaches! ..................*shrug*
And who pays for all the wasted time proving what you knew after 1/2hr of tests? Don't get me wrong I'm not that bothered about making it or not but it's a big chunk out of a day, time wise, that can have a knock on effect. I'd like to think my questioning the occupants and their response meant no need to be so thorough as maybe regulations request?
My main reason for starting the thread was to find out others thoughts on what they'd have done & also some reassurances that I'd carried out a decent response! With the FB and ESP's attending it took some re-assuring the tenants that all was okay 🙂
We're all individuals end of the day and maybe some would have insisted on being more thorough. Maybe some would have dismissed it straight away and not carried out as much testing as I had?
Thinking about it now though I think any reported incident of gas, CO being one of them, should be attended and checked out by the Emergency Service Provider's. As mentioned, what if it was migrating CO from another property? It took the landlord 5 days to contact me!!!