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Toilet keeps running?

View the thread, titled "Toilet keeps running?" which is posted in Boiler Advice Forum on UK Plumbers Forums.

This toilet is constantly running water into the bowl. Am I right in having to remove the valve on the right & change the washer? The one on the left I can see the water keeps coming out of.
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Yes the centre / one on the right when standing in front should twist 1/4 and you will find the washer has bubbled

If you use a torch to shine down the side of the valve you will see which way to twist as you will see the clips
 
Yes the centre / one on the right when standing in front should twist 1/4 and you will find the washer has bubbled

If you use a torch to shine down the side of the valve you will see which way to twist as you will see the clips
How do I get the thing out? I've tried turning every point I can & pulling but it just seems stuck in there. It only turns so far as you can see it's tight in there & I can't turn it anymore either way as the cistern stops it being able to.
 

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