Too many plywood boxes to dispose of. (I've been cutting them up today to make racking shelves in the new van.)
I'm afraid the boxes are staying! Before we used them, approximately 1 in 10 boilers were getting damaged in transit. Since we started packing them in the boxes, we have shipped over 1000 boilers, and I think three have been damaged in total.
If you have a local free-cycle, I understand that both boxes and bubble wrap get snapped up very quickly
I received two free rubber mallets in succession, what's the world coming too?
Meh. Can't please some people.
🙂
I messed up an order date and when they changed it and got it to me on the right day (within 24hrs), my order had been changed from 20 lock shields to 1 by mistake.
Oops - I hope we sorted it?
On the plus side, biscuits are back on the menu! Yeehhaa!
I am also a fan, because if I am working late, and feeling peckish, I can wander round to the ecommerce packing station and help myself...
🙂 Don't tell the warehouse manager!
To be fair I've had a few issues with things outside of Williams control and so far they have been more than amicable regarding their resolution.
Always a pleasure dealing with a customer who is honest enough to admit when its his mistake, as well as when it ours.
As a suggestion, would there be any way of getting foam corner protectors stuck on the radiators?
Happy to look at it, although I think it may need something more robust than foam.
We still aren't happy with our shipments of small quantities of rads. Bizarrely, we ship about 50,000 rads per year in pallet quantities with few problems. Its the small shipments that give us difficulty.