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Check out photo bucket a few pages back until I find out how to upload pictures correctly 🙂
 
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They are registered yes , I don't want to name them on here but I've emailed gas safe and included pictures this morning , they are yet to contact me back . I don't know how long to wait before I should expect a reply

Hi shaun I am not a gas engineer who has undertaken expensive training,examinations and registration to enter on to the gas safe register.If I was would be really annoyed that others can throw out shoddy work like this and think it isun acceptable GSR grow some..brum
 
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Putting Gas Safe aside for 2 seconds, that just violates common sense! How can anyone drill through a lintel like that and sleep at night.

Definitely needs reporting and putting right.
 
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They did well to core through it, probably need a new core bit now, lol.
atleast they did a nice job making the window good outside. Not good.
 
I am actually shocked. Some of my work is to fix what other people have cocked up. In my experience there are only 2 reasons why people don't do it right.

1. They don't know any better. Like not teeing in cyl return last/putting TRV in room with stat.

2. They are lazy, have no pride in their work and want to make the most coin for least effort.

I think you know which they are.
 
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Also, on a side note. I would get the professional opinion of a structural engineer quickly. Obviously to sort out the safety side of it, but you get his report in writing.

This means when you don't pay for the work (which I don't think you should), if the company try to start any legal action, you will have this report to throw back at them.

Normally you should give the installer a chance to rectify, but in this case I'm not sure it would be any use or good for your home....

And post in the Looking for Engineer section of this forum, as there will be someone close who can rectify the work to a GOOD standard
 
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Ah I thought it was a tounge in cheek comment sorry . At least that's ok then ,
it seems like I only need to sort everything else out .
 
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No less than 150mm from a building opening?!

i'm shocked, even joe the one legged taxi driver turned pirate turned plasterer turned benefit theif would have more sense.
 
Putting Gas Safe aside for 2 seconds, that just violates common sense! How can anyone drill through a lintel like that and sleep at night.

Definitely needs reporting and putting right.

depends how much beer has been consumed.All joking apart and there be no joking about a potential life threating situation.I stick to bathroom fits and domestic plumbing ,Do fit heating but not connect gas .Its all oil round these parts ..brum
 
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depends how much beer has been consumed.All joking apart and there be no joking about a potential life threating situation.I stick to bathroom fits and domestic plumbing ,Do fit heating but not connect gas .Its all oil round these parts ..brum

Same as me, general plumbing only as i dont have GSR, I will sometimes install without the final connection but i prefer to leave it to the experts as much as possible.
 
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Just to say gas-safe has still not been back in touch with me yet but I have eventually spoke to the owner of the business who fitted this .
he was mortified with the pictures and says he can't understand why the fitter has installed it like this .
I know they have to say that but I feel he was being genuine , he has requested to physically come out and inspect it himself as I've told him I am not interested in the same guys coming out to repair or replace anything .
ive told him I have contacted gas-safe and he said that is what I should have done and he will also be in contact with them .
until Sunday the wife is without hot water , (I'm ok as I'm in a premier-inn for the next few nights 😉 ), he would have came out sooner but I'm working away until them so I suppose I will have to wait for both gassafe and the owner of the company who installed to visit my house .

he also commented on top of what he seen that the flue could also be positioned too close to both the waste down pipe and also the side of the conservatory.

So Until Sunday

I promise to keep you guys updated and thanks so much to all of you for your input so far
best wishes

shaun
 
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Small update , the owner did come to see me on Sunday , he was really nice an said he will get another team of guys to rectify the issues . He was supposed to email me a list of things they were going to do today to fix the issues but it didn't come through . I'll give them the benefit of doubt that they didn't get it finalised before I contact them tomorrow .
ive asked for it in writing exactly what they are going to do as far as repairs , costs , total bill etc to be supplied to me before I let anyone else working in the house , I looked into the company more and more looking for bad review and to be honest 95% of the reviews highly praise the company , maybe I had a bad fitter or he was having a really bad day ,
fingers red crossed they contact me tomorrow so I can at least start to make plans and book a couple more days holiday to resolve the issues
 
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Remember shaun youve been put out with this carry on so make sure your compensated for your troubles , good to see your keeping us updated,
 
The saga continues,
dont worry I didn't forget about you guys

anyway work has still not been carried out or finalised , we have still not came to any common ground over the situation, I'm still without hot water or heating .

they were supposed to get back to me with a solution on Monday , everything should have been in black and white so we all knew exactly what was going to happen ,

nothing monday

nothing Tuesday

Late afternoon on Wednesday I got a email that just asked when they can come to do the remedial work ?
no explanation to how long it will take , what they needed to do , if the repairing brick work , changing boiler or anything else useful .

I sent a email back almost instantly stating that they have not done what I expected , I had asked on the Sunday when the owner of the company came around , I would require a repot of exactly what work they were going to carry out in the house and how we would rectify issues like , wall , window, carpets, ceiling etc...... ,he agreed and said I would have it on Monday

Anyway the end of this email on Wednesday I said I wanted to have the full reply and report by the end of business by Friday or I'm getting in another fitter from another company to remove all of their work and start again .

rest of Wednesday - nothing
Thursday - nothing
Friday - nothing until 2pm so I thought I'd call them .
i don't even think they had looked at the email , this is how important I obviously am to them.

i really really have now lost all faith in them and I'm so sick of the whole situation .
i thought I'd give them the benefit and give them the opportunity to resolve the issues but we are now 11 days gone after they were told to downed tools on the Tuesday 30th sept , I'm no further forward since then .
ive now been without hot water or heating since 29th of September

gassafe have contacted me back and have took full details of myself , the fitter , the company etc but I'm awaiting a response from them .

I have had a local forum member contact me , he has been out to inspect my house and he is totally shocked .
you guys have only seen some of the pictures but other parts of the work is really bad also , he has seen with his own eyes and I think just couldn't believe it .

promise I'll keep you updated but I had to wait this week so I knew what was going on
 
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