Is that a hole in the centre pipe / left one ?
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Is that a hole in the centre pipe / left one ?
No way that has just happend the pressure on the combi would have been dropping every day.It's a combi. Copper pipe.
I'll post a picture.
From day 1No way that has just happend the pressure on the combi would have been dropping every day.
not just everyday, it would have dropped in hours. Also too, the previous engineer said the pipes have been there since the house was built🙂 it’s a pure lie, the solder joints look very new and freshly done. Was the pipework actually covered? Cannot really see the pipe cover. The previous installer must have been out there everyday and filled the system. Highly unlikely that she trusted him for so long that they didn’t f.... up the system. Usually that would be the first guy who would be pushed away. She would have called other engineers to find out where the actual leak is. I know it for certain because I just have the same issue with a customer who had a building team in to refurbish the whole house. They even have changed the boiler weeks after due to the leak issue. The leak kept on going even after installing a new boiler so called out leakbuster and they couldn’t find the leak. The leak is surely in the groundfloor like the one you have. The is been going on for months now.No way that has just happend the pressure on the combi would have been dropping every day.
I would want to also see as above.also any chance of a pic of the pipe that was split / drilled etc
also any chance of a pic of the pipe that was split / drilled etc
Very slim chance I`d say.I would want to also see as above.
Alright can happen noth8ng wrong with that. But how comes after 2 months coming back to you ? Who repaired it? Same old engineer ? Highly unlikely unless he knew where to look for as this shouldn’t be installed like this. As above you need some evidence pictures with puncture pipeworkI think the newly soldered pipe in the picture is the repair that has been made.
Nothing confirmed yet.
I have received a text from the customers partner confirming he will send over the requested info.
I just want to be clear that it does look like I have caused this when fixing the pan down, I'm not disputing that. Accidents happen.
Its the way its been sprung on me I have an issue with.
Pretty much what I tried to say. Obviously my English is t that great but common 2months pressure drops? 2months always the same Installer back in the house ? You would give him a chance perhaps 2 but then you would look for another engineer because the trust will perish. Then another engineer who would tell you there is a leak on your heating system. He would have inspected it but couldn’t find it because it is in the ground so no physical evidence of a leak. I would even say you are unable to see the leak as it’s going down and not won’t leave any trace. So however, I guess everyone here has given you the best ideas and solution what to do. Just keep us updated that would be greatRight. Let's get some things straight ArmyAsh.
Are you in the habit of working for free? I suspect you are not a registered charity either. Do you have x-ray vision? I suspect not. Are you a shyster? I know not.
Why the questions? YOU sir are NOT to blame here. You may well have drilled the hole, but you did so unwittingly, you did so having assessed the installation and risk using your considerable experience. At NO POINT did you even consider that there might be a pipe under a pan as that is poor installation practice and simply too ridiculous to even consider. To have even considered that one would also have to have considered the potential of being hit by a meteorite whilst balancing on the rim of the pot playing Snakes and Ladders. It is impossible to prepare for imbecilic installs so one has to assume things are done correctly.
The point of this is that it is NOT reasonable for you to pay a bean towards this never mind for all of it.
NORMAL behaviour in this type of instance is for the customer to call you immediately something occurs. As already indicated, the boiler would have stopped almost immediately it was drilled through because of loss of pressure. Once pressurised, any attendant boiler man would have seen it drop like a stone almost immediately. This would have rung alarm bells. She would have to have had a string of visits over a long period of time all of which should be evidenced. At some point the penny would have dropped and teh link made back to you.
In addition, the grout of the tiles over the puncture would have been discoloured due to damp compared to the rest of the room. Why did she not notice? Why did she not call you back when it was discovered where you were working?
Look, you have to deal with this as you see fit. However, having been bent over and survived I can tell you, not advise you, that you are being taken the **** out of due to your nature.
She has NO legal recourse. She seemingly has NO evidence. You however do have the law on your side as well as potential expert witnesses with many many years of experience (me) willing to stand in front of a court, tell the truth and question her unreasonable behaviour, her crass attempt to illegally extort money from you and her threat to defame your character and business if you didn't pay up based on nothing more than her whim and misplaced indignation. Fact is, she should have put this through her insurers. They should then pursue the original installers and you'd be in the good books for highlighting an issue in her home she needed bringing to her attention.
See so many where silicone used instead of screws though LP.If there was a WC there before then no-one would expect pipes to be beneath the tiles as the previous WC must have been fixed.
Personally, I would have wanted to see the leak and be given the opportunity to resolve the matter myself.
I would not be apologising or paying anyone else's Invoice.
Any reasonable person finding a leak after someone has done work would contact the person they suspected of causing it and at least give them chance to deal with it.
No pressure drop?How do you know the old toilet didn't cause it when installed etc?
No pressure drop?
On a pressurised system?Could the plug of sealed the hole / point of the screw etc
Not again rpm 😱😱On a pressurised system?
By the way why are you deleting my posts again? (Not this thread).
On a pressurised system?
By the way why are you deleting my posts again? (Not this thread).
Not that one Shaun, the muppet who hijacked a thread with a different topic, I wasn`t even rude for once 😀
No idea.Yes that's the one I moved your two posts to the original one he posted ages ago did yours go missing ?
See so many where silicone used instead of screws though LP.
Now starting to think the tiler would of seen the pipes(?).
No idea.
Apologises Ash.
Reply to the thread, titled "Potentially being taken to court. What should I do?" which is posted in UK Plumbers Forums on Plumbers Forums.
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