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Which plumber ? The people who did all the rest of a complete new plumber? If she would like to court she must have ask per the installer who fixed it for a plumbers report. Could you not get the report of her?Only thing I can think is the plumber has turned up and asked if any work has been done recently and once they said about the toilet he's gone straight for that.
Which plumber ? The people who did all the rest of a complete new plumber? If she would like to court she must have ask per the installer who fixed it for a plumbers report. Could you not get the report of her?
It was me mate. Wouldn’t put it past it being a pin hole. Especially with the state of the lagging on the other pipe.As someone said earlier, could just be a pin hole through age corrosion.
IF it were to reach court which I doubt it will I doubt if the repair man would be willing to be there to give evidence.
4 months after your last post on here about it? Or have they been in touch before this?I have received a letter from the customer this week, I will update this afternoon.
As above really mate. But you will be claiming for the inconvenience, court costs and loss of earning for the whole time you are in court. The slackness in their time responding back to you will also go in your favour.go to court then but the same will happen if you win plus lost work expenses at x amount 😀
I would work as hard as possible between now and then. 8 x your hourly rate should do it400 a day seems fair
I also think it is vital that the time has passed for the £150.00 gesture. I would write your reply and see what they say. Might be worth getting in touch with someone in the law know how, just so you are prepared in the event they follow through with the threat.
Excellent advice from everyone once again. I understand the goodwill gesture was risky but it was crystal clear there was no admission of fault.
I will get a letter written up this week and I will post it up on here before I send it.
I feel things are more in my favour, I realise it's possible I can lose if it goes to court but I would rather lose in court, pay whatever they say than roll over now and give them money without a fight.
TBH I don't think it will end up
I hope so but I think she is arrogant enough to see it through.
It’s what I hate most about this industry. Engineers to willing to slate each other, rather then stick up for each other. Completely winds me up to my core.Yes, I think best to always retaliate with a very polite but hard response, reversing the points made against Armyash and putting the customer under the same treatment.
The £150 offer was a risky one because it infers admission of some responsibility, so I would repeat it was only a goodwill gesture and generous considering I have only had a couple of photos and apparently a third party report a long period after I had done the work, with total refusal for allowing me any involvement including opportunity of notification or viewing of any allegation.
neither do I and to be honest you would have to be really unlucky for the court to not see what has happened here.TBH I don't think it will end up
It’s what I hate most about this industry. Engineers to willing to slate each other, rather then stick up for each other. Completely winds me up to my core.
It would have been fair enough if Armyash had have done something that was clearly incompetent or cowboy work,
but drilling a newly tiled floor where you were asked to fit a toilet was just an unfortunate incident that a pipe happened to be below the exact spot. (If he actually did cause the leak).
The position of the holes to be drilled in the floor would have been most likely with little, if any, choice of position.
And any pipes should ideally have been not installed below where a toilet could be and to a decent depth.
If I had have been the trade coming to find the leak, I would have told the customer it was an unknown risk to the plumber and therefore not his fault really
Reply to the thread, titled "Potentially being taken to court. What should I do?" which is posted in UK Plumbers Forums on Plumbers Forums.
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