Slow delayed paying customers

[hammers4spanner]

Got one a landlady whom i am now fed up with always slow paying and latest invoice 50 quid from 10 days ago.

Sent an invoice reminder and text message so the usual has been done.

Not paid by Thursday late payment etc etc email will be sent , however she has said not received email which is rubbish as from my end i can see she has.

What i am asking is i want paying for this not gonna write it off as its a principle thing . If i start a money claims and pay for that do would you suggest sending another invoice with this total on?

 

[Harvest Fields]

On average I wait between 21 and 28 days. Not sure you will be able to start a claim after 10 days.

 

[hammers4spanner]

I wont start a claim until January now that' if she still hasn' paid.
Curious tho if I do claim should I issue an invoice with extra cost to do this ?

 

[ShaunCorbs]

I would pay to have a solicitors letter written up

Normally under 20 to have it done

We're in the same boat atm

 

[Last Plumber]

I would pay to have a solicitors letter written up

Normally under 20 to have it done

We're in the same boat atm

Out of curiosity Shaun, where are there any solicitors who will write a letter for £20?
In my part of this green and pleasant land, they charge £240 all day long for that.

 

[Last Plumber]

10 days ago.

Do you not allow 30 days?

 

[ShaunCorbs]

Out of curiosity Shaun, where are there any solicitors who will write a letter for £20?
In my part of this green and pleasant land, they charge £240 all day long for that.

My local one will do it's a standard letter

I would say 240 is too much

 

[Phil]

I'm owed £126 by a scatty stresshead mum of 4, I know shes just forgotten with the stress of Christmas, not worried about it as its the daughter of a regular customer. Will remind her mid Jan and make her feel guilty.

 

[MOSSEP]

www.thomashiggins.com

£3 for letter before action, Ive used them a number of times and its always worked.

 

[Ric2013]

www.thomashiggins.com

£3 for letter before action, Ive used them a number of times and its always worked.

Worth knowing, as I'm also in the same boat, but waiting until January as currently too busy to entertain the idea.

 

[Chalked]

www.thomashiggins.com

£3 for letter before action, Ive used them a number of times and its always worked.

Another vote for them.
I've used them, had a letter from them chasing a debt and fitted the heating in mr Higgins swimming pool in Wallasey.!

 

[Last Plumber]

My local one will do it's a standard letter

I would say 240 is too much

You're not kiddin too much, I nearly fell off my perch

 

[hammers4spanner]

Do you not allow 30 days?

Not for private customers

 

[Scott_D]

Worth a try for £3

 

[townfanjon]

Bide your time, get the £50 , and sack her , you do not need customers like her

 

[WaterTight]

I'm presuming those who say they allow 30 days mainly do bigger jobs , installs, bathrooms. It seems more reasonable to wait a while for a big payment for a big job (even though it's no different in my opinion.)

My problem comes when people ask me "How do you want paying?" And I mention I'm accept cash, cheque or online transfer. I don't ever remember saying I accept cash, cheque or pay in a few weeks if that's easier for you or you are prone to forgetting or can't really be bothered yet or would rather see how this weekend goes because the girls are over and someone mentioned a big one.

 

[SimonG]

I don't/won't wait 30 days. It's payment on completion or plus 5%.

 

[SimonG]

There was an estate agent who wanted some work doing. I told them about my terms and they wanted 90 days. The conversation didn't last much longer.

 

[Harvest Fields]

I have always given 21/28 days ever since I started out. It’s normal now. I do a mix of big and small jobs. But when they ask about payment I say cash, cheque or bank transfer

 

[WaterTight]

Each to their own then. But I'm starting to think when I say bank transfer people hear free credit for x amount of time