R
Ray Stafford
it just took ages and ages then the error message then went back to the order screen. still be at the offer price will it?
Of course.
it just took ages and ages then the error message then went back to the order screen. still be at the offer price will it?
revisiting the site ray, it says order pending...
Thats a good sign. It should say that until we ship, which will be some time on Monday.
Ta Ray.
Could you get someone to confirm so I know if its necessary to reorder it.
Just out of curiosity what would it cost to delivery to NI obviously not a very small order
Minumum charge, any weight up to 20kgs, £21.40 plus VAT
A domestic boiler, flue kit and a few bits - in a wooden packing crate, weighing say 60kgs on the same standard service as we use on UK mainland - £48.15 + VAT
Small pallet, up to 500kgs. To Belfast £93.09 + VAT, elsewhere in NI, £99.50 plus VAT.
I am sure that we could get that down by using cheaper carriers, but my experience of using cheap carriers is that you end up regretting it.
On a boiler order, once we had paid for credit card processing fees, packaging materials and shipping, we would have lost money. 🙁
TBH, its bad enough to sell a boiler on its own on the mainland. We probably lose money on that if I allow anything for labour, after card processing, packaging, biccies 🙂 and carriage. Which is why the sales guys will work so hard to get an addition to the order - add a flue kit, magnaclean and 2 bottles of sentinel to the order, and it probably triples our profitability.
Ray, are the column radiators you do on the site? I cant find them and would like to order one.
No I don't think they are. Would you like me to get someone to call you on Monday?
Just an update ray.
My order arrived. All good. Problem with the payment but order was booked to my account and so no delay in processing the order, Can't fault the service from williams.
Big thanks to your staff 😉
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