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Agree. I have been in touch will the call centre and they wont send another engineer until I can provide proof/paper work from candent to show that gas meter pressure was checked. Thats going to take another 5days!.
If you are without heating and Hot water because of something you think may be their fault, then you could insist on a visit?
 
Nope. I fit one when installing the boiler. As I once had 14.5 at the valve. Put a test point in before the boiler and had 19 at the boiler.
Thanks Very interesting ...

On a side note. When I requested to have the condensate trap cleaned, he put it back without filling with water. When I asked why? As Service manual says to, his reply was no need for this type of boiler, when boiler runs it will fill by it self.

Is he right?
 
Thanks Very interesting .

On a side note. When I requested to have the condensate trap cleaned, he put it back without filling with water. When I asked why? As Service manual says to, his reply was no need for this type of boiler, when boiler runs it will fill by it self.

Is he right?

No. The condensate trap should be filled prior to running the Boiler. If the trap is dry, products of combustion will exit the condensate pipe termination point until the trap has filled.

If all that you say is true, I think you should voice polite concern in writing (email) to the service manager.
 
Thanks Very interesting .

On a side note. When I requested to have the condensate trap cleaned, he put it back without filling with water. When I asked why? As Service manual says to, his reply was no need for this type of boiler, when boiler runs it will fill by it self.

Is he right?
We’re you watching, reading the book and offering an opinion during the service?
 
Valliants are known to loose pressure through the gas valve ask your GSI to install a test point before the gas valve and retest , you should have 21mbar +/- 2mbar at the meter and 20 mbar +/- 2mbar so no lower than 18mbar at this test point on full load . Kop
 
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Valliants are known to loose pressure through the gas valve ask your GSI to install a test point before the gas valve and retest , you should have 21mbar +/- 2mbar at the meter and 20 mbar +/- 2mbar so no lower than 18mbar at this test point on full load . Kop
So what I said😛😛😛
 
When he did the annual service did the engineer also open up the burner and brushed through? Has he checked the exp. vessel, flue integrity, has done all the **** ? Seems like he either was lazy and rushed the service or he has not got a clue. As @Last Plumber has mentioned if that all is true you should perhaps write an email.
 
When he did the annual service did the engineer also open up the burner and brushed through? Has he checked the exp. vessel, flue integrity, has done all the **** ? Seems like he either was lazy and rushed the service or he has not got a clue. As @Last Plumber has mentioned if that all is true you should perhaps write an email.
No, burner was not opened and brushed. exp, vessel was topped up.
**** was done with a print out.
does my gas pipe have a gas test point valve? have attached a photos.

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No, burner was not opened and brushed. exp, vessel was topped up.
**** was done with a print out.
does my gas pipe have a gas test point valve? have attached a photos.

View attachment 37941

View attachment 37942

View attachment 37943

View attachment 37944
There is no test point installed as far as I can see. How did he re pressurise the exp.vessel ? Did he drain the boiler ? I do not mean the flue gas analysis I mean **** which are certain things to examine, gas rate, integrity of the flue, supply of combustion air,safety controls, etc...
 
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There is no test point installed as far as I can see. How did he re pressurise the exp.vessel ? Did he drain the boiler ? I do not mean the flue gas analysis I mean **** which are certain things to examine, gas rate, integrity of the flue, supply of combustion air,safety controls, etc...
I am not sure, but this was ticked on the service check list.

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