Hi,
Sorry to hear you've had a bad experience with one of our products. Did you order the units directly from our website? We've never had any complaints regarding our Van Storage Cabinet range so are obviously disappointed to hear of your comments.
We can assure you that our quality levels have not dropped but sometimes, as with anything, a faulty product may slip through the net (although we always try our best to prevent this from happening). When this does happen, we are always the first to offer a refund/exchange of product (within 30 days of purchase). Do you have any pictures that you could dm us, so we could investigate further?
Our Installation team use the majority of our van storage ranges themselves and we always ask them for any feedback (as well as customer feedback which is done through Ekomi).
We just want to clarify that we wouldn't sell something that we wouldn't use ourselves and we would never aim to sell "utter cack"!!