B
Barry98
wgaf lmao
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- Thread starter Carlos_UK
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- boiler gas engineer ideal
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wgaf?
Explain WGAF & CYA Please, Thank you
Right guys an update, this morning I woke up to no hot water and on further inspection the pump was running but the boiler was not lighting! So after applying the text book fix of turning it off and on again to no avail, I gave the side of the boiler a whack and it sprung into life! Good job the engineer was already booked!
Anyway, it was a different guy this time and he quite quickly found that the gas valve was the wrong one for the boiler, and there was a spiders web partially obstructing the flue!
So he retested it, all levels now correct and boiler firing up, and he removed the "at risk" sign from the boiler.
I was at work and so it was the Mrs who was here again, but she said that the guy wasn't happy about the fact this hadn't been found by the last guy, but none of this was on the report, so I'm guessing he doesn't want to get the other guy in trouble!
Anyway, it was a different guy this time and he quite quickly found that the gas valve was the wrong one for the boiler, and there was a spiders web partially obstructing the flue!
So he retested it, all levels now correct and boiler firing up, and he removed the "at risk" sign from the boiler.
I was at work and so it was the Mrs who was here again, but she said that the guy wasn't happy about the fact this hadn't been found by the last guy, but none of this was on the report, so I'm guessing he doesn't want to get the other guy in trouble!
Thanks wards the light has come on :bulb2: you'll have to excuse me it's an age thing :wheelchair:
J
JAP&H
How long has the gas valve been in. Before or after BGs last service?
Looks like the original BG bloke got out of his depth.
Looks like the original BG bloke got out of his depth.
Has this gas valve been changed B4 ? and if so who by ? and how long ago ? could it be BG !!
I'm not aware of it being changed in the time we've lived here (almost 3 years) but I think the guy said that it was the bloke that came out in february!
Passing the buck, if last engineer fitted wrong valve think he needs retraining as this would have been ID.
S
SamGas
That looks alot closer than a meter to me :dizzy2:
More like about 2 foot.
Anyway, with that aside it's not likely to be anything majorly wrong with the boiler and probably just needs adjusting slightly.
Like everybody else has said, if they wont come out to fix it ASAP get somebody who actually know's what there doing in, and then pass the bill to BG
Bet the BG engineer did not leave old valve with you !!
No, he took it with him!
So no proof that it was wrong valve, would have been under orders not to leave any evidence, have you thought about changing insurance cover
I think if I have the same problems again, I will do!
Some ideal classic only require 25mm to boundary, as I was taught rtfm!
Hi Guys, a further update or should I say correction!
When my wife came home from work I asked her to tell me in more detail what the BG engineer said and did, and basically with the help of an exploded diagram of our boiler from the manual, she identified the part that he replaced which was in fact the air pressure switch and not the gas valve as she previously told me so apologies for that!
The guy looked it up on his computer and found it was the guy in February that had fitted it (I still don't understand why its taken this long to fail!)
He also said (like the rest of us) that he doesn't understand why the guy did what he did on Thursday!
When my wife came home from work I asked her to tell me in more detail what the BG engineer said and did, and basically with the help of an exploded diagram of our boiler from the manual, she identified the part that he replaced which was in fact the air pressure switch and not the gas valve as she previously told me so apologies for that!
The guy looked it up on his computer and found it was the guy in February that had fitted it (I still don't understand why its taken this long to fail!)
He also said (like the rest of us) that he doesn't understand why the guy did what he did on Thursday!
B
buckley plumb
my mates old boiler is covered by bg and it broke down and they told him the pcb and gas valve were not available. he called me for advice and and i gave him the parts centre codes and prices and confirmed they were still available - with this he called back and asked for a senior engineer to attent and bring the parts . they wrote him an appology letter . makes me wonder how many people they have ripped off they are taught as salesmen first then as gas engineers 2nd.
J
JAP&H
If its uneconomical for BG to carry spares for a certain boiler they will inform customer that appliance is obsolete, can't get parts.
All the while parts available from usual suspects. As buckley plumb asked, how many times do customers agree to a BG boiler renewal?
All the while parts available from usual suspects. As buckley plumb asked, how many times do customers agree to a BG boiler renewal?
P
plumbqate
they serviced a 105HE and condemned external condensate pipe,also said it needed a magnatec fitted urgently. failed to fix leak on plunger to microswitch for hot water. but did give a notice about ncs about condensate . They are irresponsible rogues scaring elderly people for no reason. I actually read the form out to them and they said oh thats not so bad but bg man made it sound serious!!
S
scoullar
this man talks sense i was on a job doin maintenace and a gb engineer was fault finding on a boiler he didnt have a clue it was a system boiler installed and he thought it was a combi what a div i know its about having peace of mind with those covers but i dont think its worth the paper its written on just like any insurance they have always got a get out clause use the independant when u need to they also quoted a friend of mine 600 for a powerflush and stated it had a lifetime guarantee wot a load of cobblers how can u guarantee no sludge or scale for life especially in london
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