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Nov 25, 2023
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1
Herefordshire
Member Type
DIY or Homeowner
This is a flue from a boiler, just installed by Borthwick. We were worried that this was dangerous so called out BG. They say it is not dangerous but the boiler has been certified as “at risk”. We are trying to get them back, but its not easy. C**b*ys comes to mind. CO monitor nearby.
2e6efda2-d206-4df8-99db-33c62dedff1f.jpeg
 
It is definitely a fault that needs rectifying, especially if it has just been installed. The part of the flue that is exposed is the air duct, so assuming the exhaust, internal, section is correctly installed it won't create an immediate danger. However, an 'at risk' certification would suggest you do not use the appliance until the fault has been rectified.
If you are struggling to get them to return contact Gas Safe and ask them to inspect the installation as you have concerns. They will make the installer sort any defects found or risk losing their registration.
 
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