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Oh Yes, quite right, corrected now and important to get it as your tests show, actually makes a better case as the average boiler output is lower again, at 21.1kw.
As a matter of interest, you seem to have shut the bath tap in a bit? to get the temperature up for the last two tests but the (flow) times make no sense, do you have them?.

Bath tap
4.12 - 31.7c
4.27 - 34.6c
19.5 - 41.2c
25.6 - 41.4c


DHW​
Boiler​
Mains​
Setpoint​
Rated​
Temp​
Temp​
Output​
DegC​
DegC​
KW​
12​
60​
30​
Measured​
Achievable​
Required​
Actual​
Kitchen​
Temp​
Temp​
Output​
Output​
LPM​
DegC​
DegC​
KW​
KW​
5.6​
47​
60​
18.6​
13.6​
5.6​
43.5​
60​
18.8​
12.4​
5.7​
42.9​
60​
19.0​
12.3​
5.8​
42.3​
60​
19.4​
12.3​
5.7
43.9
60.0
19.0
12.6
Average
Downstairs​
Bathroom​
Measured​
Achievable​
Required​
Actual​
Tap​
Temp​
Temp​
Output​
Output​
LPM​
DegC​
DegC​
KW​
KW​
9.6​
37.7​
56.6​
30.0​
17.3​
9.0​
36.3​
59.9​
30.0​
15.2​
9.3
37.0
58.3
30.0
16.2
Average
Upstairs​
Bathroom​
Measured​
Achievable​
Required​
Actual​
Tap​
Temp​
Temp​
Output​
Output​
LPM​
DegC​
DegC​
KW​
KW​
10.1​
35.0​
54.7​
30.0​
16.2​
11.1​
34.9​
50.7​
30.0​
17.8​
10.6
35.0
52.7
30.0
17.0
Average
Ensuite​
Sink​
Measured​
Achievable​
Required​
Actual​
Tap​
Temp​
Temp​
Output​
Output​
LPM​
DegC​
DegC​
KW​
KW​
9.0​
37.8​
59.8​
30.0​
16.2​
9.4​
39.3​
57.7​
30.0​
17.9​
9.2
38.6
58.7
30.0
17.1
Average
Bath​
Measured​
Achievable​
Required​
Actual​
Tap​
Temp​
Temp​
Output​
Output​
LPM​
DegC​
DegC​
KW​
KW​
14.6​
31.7​
41.5​
30.0​
20.0​
14.1​
34.6​
42.6​
30.0​
22.2​
14.3
33.2
42.1
30.0
21.1
Average
19.5 - 41.2c
25.6 - 41.4c

I did turn the tap off abit too see if it got any hotter. I still followed the same process which was 1 litre jug fills which took as above....19.5 seconds and 25.6 seconds resulting in those water temperatures within the jug.
 
This is the icing on the cake j3, (I was looking for 20kw or something like that) as it proves beyond all doubt that when one tap is throttled in, the boiler only produces ~ 60% of the required output even though very well within its rated output.


DHW​
Boiler​
Mains​
Setpoint​
Rated​
Temp​
Temp​
Output​
DegC​
DegC​
KW​
12​
60​
30​
Measured​
Achievable​
Required​
Actual​
Kitchen​
Temp​
Temp​
Output​
Output​
LPM​
DegC​
DegC​
KW​
KW​
5.6​
47​
60​
18.6​
13.6​
5.6​
43.5​
60​
18.8​
12.4​
5.7​
42.9​
60​
19.0​
12.3​
5.8​
42.3​
60​
19.4​
12.3​
5.7
43.9
60.0
19.0
12.6
Average
Downstairs​
Bathroom​
Measured​
Achievable​
Required​
Actual​
Tap​
Temp​
Temp​
Output​
Output​
LPM​
DegC​
DegC​
KW​
KW​
9.6​
37.7​
56.6​
30.0​
17.3​
9.0​
36.3​
59.9​
30.0​
15.2​
9.3
37.0
58.3
30.0
16.2
Average
Upstairs​
Bathroom​
Measured​
Achievable​
Required​
Actual​
Tap​
Temp​
Temp​
Output​
Output​
LPM​
DegC​
DegC​
KW​
KW​
10.1​
35.0​
54.7​
30.0​
16.2​
11.1​
34.9​
50.7​
30.0​
17.8​
10.6
35.0
52.7
30.0
17.0
Average
Ensuite​
Sink​
Measured​
Achievable​
Required​
Actual​
Tap​
Temp​
Temp​
Output​
Output​
LPM​
DegC​
DegC​
KW​
KW​
9.0​
37.8​
59.8​
30.0​
16.2​
9.4​
39.3​
57.7​
30.0​
17.9​
9.2
38.6
58.7
30.0
17.1
Average
Bath​
Measured​
Achievable​
Required​
Actual​
Tap​
Temp​
Temp​
Output​
Output​
LPM​
DegC​
DegC​
KW​
KW​
14.6​
31.7​
41.5​
30.0​
20.0​
14.1​
34.6​
42.6​
30.0​
22.2​
14.3
33.2
42.1
30.0
21.1
Average
Bath​
Measured​
Achievable​
Required​
Actual​
Tap​
Temp​
Temp​
Output​
Output​
LPM​
DegC​
DegC​
KW​
KW​
3.08​
41.2​
60​
10.3​
6.3​
2.34​
41.4​
60​
7.8​
4.8​
2.71
41.3
60
9.1
5.5
Average
 
Last edited:
This is the icing on the cake j3, (I was looking for 20kw or something like that) as it proves beyond all doubt that when one tap is throttled in, the boiler only produces ~ 60% of the required output even though very well within its rated output.


DHW​
Boiler​
Mains​
Setpoint​
Rated​
Temp​
Temp​
Output​
DegC​
DegC​
KW​
12​
60​
30​
Measured​
Achievable​
Required​
Actual​
Kitchen​
Temp​
Temp​
Output​
Output​
LPM​
DegC​
DegC​
KW​
KW​
5.6​
47​
60​
18.6​
13.6​
5.6​
43.5​
60​
18.8​
12.4​
5.7​
42.9​
60​
19.0​
12.3​
5.8​
42.3​
60​
19.4​
12.3​
5.7
43.9
60.0
19.0
12.6
Average
Downstairs​
Bathroom​
Measured​
Achievable​
Required​
Actual​
Tap​
Temp​
Temp​
Output​
Output​
LPM​
DegC​
DegC​
KW​
KW​
9.6​
37.7​
56.6​
30.0​
17.3​
9.0​
36.3​
59.9​
30.0​
15.2​
9.3
37.0
58.3
30.0
16.2
Average
Upstairs​
Bathroom​
Measured​
Achievable​
Required​
Actual​
Tap​
Temp​
Temp​
Output​
Output​
LPM​
DegC​
DegC​
KW​
KW​
10.1​
35.0​
54.7​
30.0​
16.2​
11.1​
34.9​
50.7​
30.0​
17.8​
10.6
35.0
52.7
30.0
17.0
Average
Ensuite​
Sink​
Measured​
Achievable​
Required​
Actual​
Tap​
Temp​
Temp​
Output​
Output​
LPM​
DegC​
DegC​
KW​
KW​
9.0​
37.8​
59.8​
30.0​
16.2​
9.4​
39.3​
57.7​
30.0​
17.9​
9.2
38.6
58.7
30.0
17.1
Average
Bath​
Measured​
Achievable​
Required​
Actual​
Tap​
Temp​
Temp​
Output​
Output​
LPM​
DegC​
DegC​
KW​
KW​
14.6​
31.7​
41.5​
30.0​
20.0​
14.1​
34.6​
42.6​
30.0​
22.2​
14.3
33.2
42.1
30.0
21.1
Average
Bath​
Measured​
Achievable​
Required​
Actual​
Tap​
Temp​
Temp​
Output​
Output​
LPM​
DegC​
DegC​
KW​
KW​
3.08​
41.2​
60​
10.3​
6.3​
2.34​
41.4​
60​
7.8​
4.8​
2.71
41.3
60
9.1
5.5
Average
Should be interesting to see what the engineer has to say tomorrow. I'll explain the situation and show him the info above. I'll let you know what has happened 👍
 
  • Like
Reactions: John.g
Forgot to add, he didn't seem keen on listening to the outputs, etc. Asked me where I got all that from and asked if they are heating engineers or not. I'm glad he checked the kitchen tap though as that probably offers the best heat currently and even he didn't move his hand once with the hot tap running.
 
I suppose a experienced service guy doesn't need a flow cup and thermometer to tell him that a kitchen tap should be almost scalding hot, fortunate in a way that had the reduced output only showed up in the shower, I wonder how would he have diagnosed the reduced bath output of 21kw, his hand would scarcely have informed him that the flow temp was only 33C but should have been 42C. I hope new combi boilers with your problems are few and far between.
 
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I hope so too. Hopefully, this is just an unfortunate one-off and once resolved I will have boiler-free troubles. I certainly did not envisage spending £1900 on a new boiler and 2/3 weeks later have an issue. Peace of mind is the 10-year warranty I guess!
 
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Reactions: ShaunCorbs
Genuinely think my old broken boiler worked better than this one haha. Turned heating on around 4.30pm via hive from work and just got home to this.
 

Attachments

  • 25E99401-B50A-475D-B546-B527D780D7EB.jpeg
    25E99401-B50A-475D-B546-B527D780D7EB.jpeg
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Pressure is down need to fill the system
Yes I managed to find out what it was on Google. Is that normal though? Pressure to drop below 1bar from a new installation on Xmas Eve? Or could it be down to the 2 faulty radiator valves I have? Maybe letting small amounts of air out?
 
Tomorrow is D day, hopefully you will then be be luxuriating in a bath of HOT water with a bottle or two of champagne.
 
Tomorrow is D day, hopefully you will then be be luxuriating in a bath of HOT water with a bottle or two of champagne.
No champagne here my friend. We are expecting our first child so the wife can't drink and doesn't approve if I do without her haha.

Anyway, we have hot water 😬

Few 1l approx fills runs and timings.

Bath sink
7.12 - 52.4c
6.98 - 54.7c

Bath tap
6.11 - 53.7c
7.67 - 48.4c

Ensuite
8.39 - 56.4c
9.10 - 53c

I certainly cannot hold my hand under any of the hot water taps for long now.
 
Anywhere that's representative of the cold mains entering the boiler so cold kitchen tap should be OK after a few minutes run. You might also take two readings from the hot kitchen tap as that was very poor before.
 
Here are preliminary calculations, awaiting mains temperature but probably won't make a huge difference.

DHW​
Boiler​
Mains​
Setpoint​
Rated​
Temp​
Temp​
Output​
DegC​
DegC​
KW​
12
60​
30​
Downstairs​
Bathroom​
Measured​
Achievable​
Required​
Actual​
Tap​
Temp​
Temp​
Output​
Output​
Bath sink​
LPM​
DegC​
DegC​
KW​
KW​
7.12 - 52.4c​
8.4​
52.4​
60.0​
28.2​
23.8​
6.98 - 54.7c​
8.6​
54.7​
60.0​
28.8​
25.6​
8.5
53.6
60.0
28.5​
24.7
Average
Ensuite​
Sink​
Measured​
Achievable​
Required​
Actual​
Tap​
Temp​
Temp​
Output​
Output​
Ensuite​
LPM​
DegC​
DegC​
KW​
KW​
8.39 - 56.4c​
7.2​
56.4​
60.0​
23.9​
22.2​
9.10 - 53c​
6.6​
53.0​
60.0​
22.1​
18.9​
6.9
54.7
60.0
23.0​
20.5
Average
Bath​
Measured​
Achievable​
Required​
Actual​
Tap​
Temp​
Temp​
Output​
Output​
Bath tap​
LPM​
DegC​
DegC​
KW​
KW​
6.11 - 53.7c​
9.82​
53.7​
55.8​
30.0​
28.6​
7.67 - 48.4c​
7.82​
48.4​
67.0​
30.0​
19.9​
8.82
51.05
60.7​
30.0​
24.2
Average
 
Cold tap in kitchen is 7c and filled in 10.04

Hot tap kitchen

10.90 - 57.5c
10.77 - 57c

I've just had a shower and the thermostat tap was set to 50c but it was no way that. I think I may have a broken valve or something. How would I be able to find out?
 

Attachments

  • 02FFE6C1-F879-40EA-B12D-0BEEE37B7C15.jpeg
    02FFE6C1-F879-40EA-B12D-0BEEE37B7C15.jpeg
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Here are preliminary calculations, awaiting mains temperature but probably won't make a huge difference.

DHW​
Boiler​
Mains​
Setpoint​
Rated​
Temp​
Temp​
Output​
DegC​
DegC​
KW​
12
60​
30​
Downstairs​
Bathroom​
Measured​
Achievable​
Required​
Actual​
Tap​
Temp​
Temp​
Output​
Output​
Bath sink​
LPM​
DegC​
DegC​
KW​
KW​
7.12 - 52.4c​
8.4​
52.4​
60.0​
28.2​
23.8​
6.98 - 54.7c​
8.6​
54.7​
60.0​
28.8​
25.6​
8.5
53.6
60.0
28.5​
24.7
Average
Ensuite​
Sink​
Measured​
Achievable​
Required​
Actual​
Tap​
Temp​
Temp​
Output​
Output​
Ensuite​
LPM​
DegC​
DegC​
KW​
KW​
8.39 - 56.4c​
7.2​
56.4​
60.0​
23.9​
22.2​
9.10 - 53c​
6.6​
53.0​
60.0​
22.1​
18.9​
6.9
54.7
60.0
23.0​
20.5
Average
Bath​
Measured​
Achievable​
Required​
Actual​
Tap​
Temp​
Temp​
Output​
Output​
Bath tap​
LPM​
DegC​
DegC​
KW​
KW​
6.11 - 53.7c​
9.82​
53.7​
55.8​
30.0​
28.6​
7.67 - 48.4c​
7.82​
48.4​
67.0​
30.0​
19.9​
8.82
51.05
60.7​
30.0​
24.2
Average
I've noticed the jug fills have taken longer and some are a little less LPM. Any reason for that? One thing i use to get with the old boiler when turning the hot taps on upstairs was a clunk type noise which sounded like something was kicking in and hot water started flowing.

That went away when new boiler was installed but has for some reason now returned. Odd
 
Final calculations, cold mains, 7.0C.

Definitely appears a (good) bit shy of full output, say 5/6kw, which may need verifying with gas meter monitoring, I wouldn't be too happy with the above to be honest as you might only effectively have a 24/25 kw shower.

You might also do the bath tap at its full output of ~ 14LPM.

Re Shower: IF the boiler output was/is 30kw then you will get 10.0 LPM at 50C. (from cold at 7C)
If the boiler output is indeed say 25kw then you will get 8.3LPM
or at a showering temp of 40C, the numbers are 13.03LPM & 10.9LPM.
Suggest you measure the flow and temperature from the shower as well.

DHW​
Boiler​
Mains​
Setpoint​
Rated​
Temp​
Temp​
Output​
DegC​
DegC​
KW​
7
60​
30​
Downstairs​
Bathroom​
Measured​
Achievable​
Required​
Actual​
Tap​
Temp​
Temp​
Output​
Output​
Bath sink​
LPM​
DegC​
DegC​
KW​
KW​
7.12 - 52.4c​
8.4​
52.4​
58.0​
30.0​
23.8​
6.98 - 54.7c​
8.6​
54.7​
57.0​
30.0​
25.6​
8.5
53.6
57.5
30.0
24.7
Average
Ensuite​
Sink​
Measured​
Achievable​
Required​
Actual​
Tap​
Temp​
Temp​
Output​
Output​
Ensuite​
LPM​
DegC​
DegC​
KW​
KW​
8.39 - 56.4c​
7.2​
56.4​
60.0​
26.4​
22.2​
9.10 - 53c​
6.6​
53.0​
60.0​
24.4​
18.9​
6.9
54.7
60.0
25.4
20.5
Average
Measured​
Achievable​
Required​
Actual​
Kitchen​
Temp​
Temp​
Output​
Output​
kitchen​
LPM​
DegC​
DegC​
KW​
KW​
10.90 - 57.5c
5.5​
57.3​
60​
18.4​
17.4​
10.77 - 57c
5.6​
57​
60​
18.7​
17.5​
5.5​
57.2
60.0
18.5
17.4
Average
Bath​
Measured​
Achievable​
Required​
Actual​
Tap​
Temp​
Temp​
Output​
Output​
Bath tap​
LPM​
DegC​
DegC​
KW​
KW​
6.11 - 53.7c​
9.82​
53.7​
50.8​
30.0​
28.6​
7.67 - 48.4c​
7.82​
48.4​
62.0​
30.0​
19.9​
8.82
51.05
55.7
30.0
24.2
Average
 
I presume thermostatic showers have a flow control "knob" as well as the temperature setting, because if not then if the thermostat is closing off the cold water completely, as it should, the temp can still be too low depending on the hot flowrate through the shower and the boiler output?.
So maybe nothing wrong with the thermostatic control?.
 
Final calculations, cold mains, 7.0C.

Definitely appears a (good) bit shy of full output, say 5/6kw, which may need verifying with gas meter monitoring, I wouldn't be too happy with the above to be honest as you might only effectively have a 24/25 kw shower.

You might also do the bath tap at its full output of ~ 14LPM.

Re Shower: IF the boiler output was/is 30kw then you will get 10.0 LPM at 50C. (from cold at 7C)
If the boiler output is indeed say 25kw then you will get 8.3LPM
or at a showering temp of 40C, the numbers are 13.03LPM & 10.9LPM.
Suggest you measure the flow and temperature from the shower as well.

DHW​
Boiler​
Mains​
Setpoint​
Rated​
Temp​
Temp​
Output​
DegC​
DegC​
KW​
7
60​
30​
Downstairs​
Bathroom​
Measured​
Achievable​
Required​
Actual​
Tap​
Temp​
Temp​
Output​
Output​
Bath sink​
LPM​
DegC​
DegC​
KW​
KW​
7.12 - 52.4c​
8.4​
52.4​
58.0​
30.0​
23.8​
6.98 - 54.7c​
8.6​
54.7​
57.0​
30.0​
25.6​
8.5
53.6
57.5
30.0
24.7
Average
Ensuite​
Sink​
Measured​
Achievable​
Required​
Actual​
Tap​
Temp​
Temp​
Output​
Output​
Ensuite​
LPM​
DegC​
DegC​
KW​
KW​
8.39 - 56.4c​
7.2​
56.4​
60.0​
26.4​
22.2​
9.10 - 53c​
6.6​
53.0​
60.0​
24.4​
18.9​
6.9
54.7
60.0
25.4
20.5
Average
Measured​
Achievable​
Required​
Actual​
Kitchen​
Temp​
Temp​
Output​
Output​
kitchen​
LPM​
DegC​
DegC​
KW​
KW​
10.90 - 57.5c
5.5​
57.3​
60​
18.4​
17.4​
10.77 - 57c
5.6​
57​
60​
18.7​
17.5​
5.5​
57.2
60.0
18.5
17.4
Average
Bath​
Measured​
Achievable​
Required​
Actual​
Tap​
Temp​
Temp​
Output​
Output​
Bath tap​
LPM​
DegC​
DegC​
KW​
KW​
6.11 - 53.7c​
9.82​
53.7​
50.8​
30.0​
28.6​
7.67 - 48.4c​
7.82​
48.4​
62.0​
30.0​
19.9​
8.82
51.05
55.7
30.0
24.2
Average
Shower set at 50 on tap
6.68 - 35c

Shower set at 45 on tap
6.74 - 35.1c

Shower set at 38 on tap
6.40 - 35.1c

Are you saying I could still achieve hotter water of the boiler was outputting 5/6kwh more. How would I measure the gas readings to investigate further if so?
 
Shower set at 50 on tap
6.68 - 35c

Shower set at 45 on tap
6.74 - 35.1c

Shower set at 38 on tap
6.40 - 35.1c

Are you saying I could still achieve hotter water of the boiler was outputting 5/6kwh more. How would I measure the gas readings to investigate further if so?
As before, open the hot bath tap fully, measure its flowrate&temp, then leave it running and monitor the gas meter readings for exactly 2 minutes again.
 
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Shower calcs attached,

DHWBoiler
MainsSetpointRated
TempTempOutput
DegCDegCKW
76030
Downstairs
BathroomMeasuredAchievableRequiredActual
TapTempTempOutputOutput
Bath sinkLPMDegCDegCKWKW
7.12 - 52.4c8.452.458.030.023.8
6.98 - 54.7c8.654.757.030.025.6
8.553.657.530.024.7Average
Ensuite
SinkMeasuredAchievableRequiredActual
TapTempTempOutputOutput
EnsuiteLPMDegCDegCKWKW
8.39 - 56.4c7.256.460.026.422.2
9.10 - 53c6.653.060.024.418.9
6.954.760.025.420.5Average
MeasuredAchievableRequiredActual
KitchenTempTempOutputOutput
kitchenLPMDegCDegCKWKW
10.90 - 57.5c5.557.36018.417.4
10.77 - 57c5.6576018.717.5
5.557.260.018.517.4Average
BathMeasuredAchievableRequiredActual
TapTempTempOutputOutput
Bath tapLPMDegCDegCKWKW
6.11 - 53.7c9.8253.750.830.028.6
7.67 - 48.4c7.8248.462.030.019.9
8.8251.0555.730.024.2Average
MeasuredRequiredRequiredActual
ShowerTempTempOutputOutput
LPMDegCDegCKWKW
Shower. SP 50C6.68 - 35c8.9835.050.026.914.4
Shower. SP 45C6.74 - 35.1c8.9035.145.023.614.3
Showr. SP 38C6.4 - 35.1c9.3835.138.020.315.1
9.0935.0744.3323.6114.62Average
 
Corrected calculations (done at 12C) should have been 7C.

Looking a lot better now, so checks tomorrow will verify.

Shower discrepancies probably due to mixing problems, thermostat etc, to be determined.

DHW​
Boiler​
Mains​
Setpoint​
Rated​
Temp​
Temp​
Output​
DegC​
DegC​
KW​
7
60​
30​
Downstairs​
Bathroom​
Measured​
Achievable​
Required​
Actual​
Tap​
Temp​
Temp​
Output​
Output​
Bath sink​
LPM​
DegC​
DegC​
KW​
KW​
7.12 - 52.4c​
8.4​
52.4​
58.0​
30.0​
26.7​
6.98 - 54.7c​
8.6​
54.7​
57.0​
30.0​
28.6​
8.5
53.6
57.5
30.0
27.6
Average
Ensuite​
Sink​
Measured​
Achievable​
Required​
Actual​
Tap​
Temp​
Temp​
Output​
Output​
Ensuite​
LPM​
DegC​
DegC​
KW​
KW​
8.39 - 56.4c​
7.2​
56.4​
60.0​
26.4​
24.6​
9.10 - 53c​
6.6​
53.0​
60.0​
24.4​
21.2​
6.9
54.7
60.0
25.4
22.9
Average
Measured​
Achievable​
Required​
Actual​
Kitchen​
Temp​
Temp​
Output​
Output​
kitchen​
LPM​
DegC​
DegC​
KW​
KW​
10.90 - 57.5c
5.5​
57.3​
60.0​
20.4​
19.3​
10.77 - 57c
5.6​
57​
60​
20.6​
19.4​
5.5​
57.2
60.0
20.5
19.4
Average
Bath​
Measured​
Achievable​
Required​
Actual​
Tap​
Temp​
Temp​
Output​
Output​
Bath tap​
LPM​
DegC​
DegC​
KW​
KW​
6.11 - 53.7c​
9.82​
53.7​
50.8​
30.0​
32.0​
7.67 - 48.4c​
7.82​
48.4​
62.0​
30.0​
22.6​
8.82
51.05
55.7
30.0
27.3
Average
Measured​
Achievable​
Required​
Actual​
Shower​
Temp​
Temp​
Output​
Output​
LPM​
DegC​
DegC​
KW​
KW​
Shower. SP 50C​
6.68 - 35c​
8.98​
35.0​
54.9​
30.0​
17.5​
Shower. SP 45C​
6.74 - 35.1c​
8.90​
35.1​
55.3​
30.0​
17.5​
Showr. SP 38C​
6.4 - 35.1c​
9.38​
35.1​
52.9​
30.0​
18.4​
9.09
35.07
54.35
30.00
17.79
Average
 
Bath tap run today

6.45 - 48c
6.36 - 48.5c
6.11 - 48.6c

Full 2 minute tap run

Gas reading start - 456.228
Gas reading finish - 456.372
 
4 min gas readings, 456.372-456.228 = 0.144 = 2.16M3/hr = 2.16*11.3. 24.41Kwh
Assume boiler efficiency at 90% = boiler output of 24.41*0.9 = 21.97kwh (22kw output boiler)
but your retested bath tap calculations show a calculated requirement of 27.5Kw so something not adding up here, you were able to get flow rates of ~ 14LPM from the bath tap a few days ago, so why not now?.
Bath tap
4.12 - 31.7c
4.27 - 34.6c
60/4.12 = 14.56LPM. 60/14.05LPM.
We have to be absolutely sure that the HW demand is well > than the boiler output and then do the gas meter check again
SO, either get a set of readings from the bath tap full open but if you cannot get more than the 8.9LPM at todays test, just open another hot tap, take the readings from both taps, let both taps open and do your 2 minute gas meter test again and that will finally prove the boiler output.
Also for accuracy, have a look at one of your gas bills and note the gas usage in M3, the gas usage is also converted to Kwh so divide the Kwh by the M3 used and that will give the Kwh/M3. I am using 11.3kwh/M3 from some user on another thread here.

DHW​
Boiler​
Mains​
Setpoint​
Rated​
Temp​
Temp​
Output​
DegC​
DegC​
KW​
7
60​
30​
Downstairs​
Bathroom​
Measured​
Achievable​
Required​
Calcul​
Tap​
Temp​
Temp​
Output​
Output​
Bath sink​
LPM​
DegC​
DegC​
KW​
KW​
7.12 - 52.4c​
8.4​
52.4​
58.0​
30.0​
26.7​
6.98 - 54.7c​
8.6​
54.7​
57.0​
30.0​
28.6​
8.5
53.6
57.5
30.0
27.6
Average
Ensuite​
Sink​
Measured​
Achievable​
Required​
Calcul​
Tap​
Temp​
Temp​
Output​
Output​
Ensuite​
LPM​
DegC​
DegC​
KW​
KW​
8.39 - 56.4c​
7.2​
56.4​
60.0​
26.4​
24.6​
9.10 - 53c​
6.6​
53.0​
60.0​
24.4​
21.2​
6.9
54.7
60.0
25.4
22.9
Average
Measured​
Achievable​
Required​
Calcul​
Kitchen​
Temp​
Temp​
Output​
Output​
kitchen​
LPM​
DegC​
DegC​
KW​
KW​
10.90 - 57.5c
5.5​
57.3​
60.0​
20.4​
19.3​
10.77 - 57c
5.6​
57​
60​
20.6​
19.4​
5.5​
57.2
60.0
20.5
19.4
Average
Bath​
Measured​
Achievable​
Required​
Calcul​
Tap​
Temp​
Temp​
Output​
Output​
Bath tap​
LPM​
DegC​
DegC​
KW​
KW​
6.11 - 53.7c​
9.82​
53.7​
50.8​
30.0​
32.0​
7.67 - 48.4c​
7.82​
48.4​
62.0​
30.0​
22.6​
8.82
51.05
55.7
30.0
27.3
Average
Bath​
Measured​
Achievable​
Required​
Calcul​
Retest
Tap​
Temp​
Temp​
Output​
Output​
bath tap​
LPM​
DegC​
DegC​
KW​
KW​
6.45 48c​
9.30​
48​
53.2​
30.0​
26.6​
6.36 48.5​
9.43​
48.5​
52.6​
30.0​
27.3​
6.11 48.6c​
9.82​
48.5​
50.8​
30.0​
28.4​
9.52
48.3
52.2
30.0
27.5
Average
Measured​
Achievable​
Required​
Calcul​
Shower​
Temp​
Temp​
Output​
Output​
Shower. SP 50C​
6.68 - 35c​
LPM​
DegC​
DegC​
KW​
KW​
Shower. SP 45C​
6.74 - 35.1c​
8.98​
35.0​
54.9​
30.0​
17.5​
Showr. SP 38C​
6.4 - 35.1c​
8.90​
35.1​
55.3​
30.0​
17.5​
9.38​
35.1​
52.9​
30.0​
18.4​
9.09
35.07
54.35
30.00
17.79
Average
 
With regards to previous flows,I have no idea why it is now slightly slower. I don't know if the engineer changed something or adjusted something. Like I mentioned above, I now have the noise inuse to have with the old boiler when switching hot water taps on which disappeared initially upon new install.

I've ran both hot water taps in the bathroom and the readings are below.

Gas start readings 456.977m3

Gas reading finish - 457.064m3

What am I looking for on gas bill usage btw?
 
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Something like this, you might see about 5 lines down from the top left corner " consumption (110.9) M3 and energy used directly below it, (1257.3) kwh.

Presume below is a 2 Minute reading??
2 min gas readings, 457.064-456.977 = 0.087= 2.61M3/hr = 2.61*11.3 = 29.49Kwh. Boiler efficiency of 90% = 29.49*0.9 = 26.5kwh, short fall of 3.5kw so I suppose nearly there??.

The bath flow rate is IMO drastically reduced for whatever reason, if you were getting 14.5LPM at say a mains pressure of 4 bar, the pressure (mains or otherwise) is now only around 1.54 bar to give a flow rate of 9LPM.


1642863646752.png
 
Last edited:
Sorry yes,those are 2 minute tap runs.

I honestly don't know why the flow rate has dropped off, its only since the engineer visit.

Attached screenshots
 

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Your gas usage was 152.1M3 which was converted to 1719.1Kwh = 11.302kwh/M3 which was the number I used in the calculations. (11.3)
If the engineer you are referring to was the Gas Engineer then he must have throttled the mains flow to the boiler, I don't think that's a good practice, the end user, IMO can do his own throttling at his own taps/shower etc, it may also play havoc with your shower mixer if the hot water pressure is now way lower than the cold pressure.
Can you do a quick check on your bath cold water flow, just the flow with the tap opened fully for say 2 minutes, this might tell you something.
 
Your gas usage was 152.1M3 which was converted to 1719.1Kwh = 11.302kwh/M3 which was the number I used in the calculations. (11.3)
If the engineer you are referring to was the Gas Engineer then he must have throttled the mains flow to the boiler, I don't think that's a good practice, the end user, IMO can do his own throttling at his own taps/shower etc, it may also play havoc with your shower mixer if the hot water pressure is now way lower than the cold pressure.
Can you do a quick check on your bath cold water flow, just the flow with the tap opened fully for say 2 minutes, this might tell you something.
Will do. I'm not measuring anything am I or looking for something?
 
If the hot & cold taps are the same size/type then one might expect the flowrates to be similar when fully opened so if you find the cold tap flowing 12 to 14 LPM (the hot is presently ~ 9LPM) then obvious throttling going on somewhere.
Some combi boilers have restrictors installed to limit the flowrate to give a dT of 35C through the boiler, a 30kw boiler will give a flowrate of 30*860/60/35,12.3LPM. with a temperature rise (dT) of 35C.
 
Last edited:
All looks good to me maybe there was a fault flow regulator inside the boiler as well causing too much flow through the plate compounded by the fault hw thermistor

Glad your happy and have a working boiler to correct spec 👍
 
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If the hot & cold taps are the same size/type then one might expect the flowrates to be similar when fully opened so if you find the cold tap flowing 12 to 14 LPM (the hot is presently ~ 9LPM) then obvious throttling going on somewhere.
Some combi boilers have restrictors installed to limit the flowrate to give a dT of 35C through the boiler, a 30kw boiler will give a flowrate of 30*860/60/35,12.3LPM. with a temperature rise (dT) of 35C.

Cold water from bath tip is filling a 1 litre jug in around 2.10 seconds and it was consistent on about 6 fills.
 
All looks good to me maybe there was a fault flow regulator inside the boiler as well causing too much flow through the plate compounded by the fault hw thermistor

Glad your happy and have a working boiler to correct spec 👍

I am happy now yes. Just glad to finally have hot water and be able to take baths and also keeps the wife happy.

I will however have to investigate the shower further as there is an issue with that and the temperature not being correct .
 
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That's some flow through the cold tap at 28.5LPM, the hot and cold pressures to any mixer should be more or less the same, I think within a 0.5 to 1bar of each other to get satisfactory mixing so possibly some problem with a PRV on the cold supply to the shower or whereever. . Probably have to get a plumber to investigate this.
 
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I am happy now yes. Just glad to finally have hot water and be able to take baths and also keeps the wife happy.

I will however have to investigate the shower further as there is an issue with that and the temperature not being correct .

Have you tried cleaning the filters/ strainer in the shower ?
 
Have you tried cleaning the filters/ strainer in the shower ?
It's a new shower head so shouldn't be the issue. The issue started with the old boiler where it was boiling hot even on 38c. Had to turn it right down to 25c and then it was ice cold so that's why I was thinking an issue with the tap itself?
 
That's some flow through the cold tap at 28.5LPM, the hot and cold pressures to any mixer should be more or less the same, I think within a 0.5 to 1bar of each other to get satisfactory mixing so possibly some problem with a PRV on the cold supply to the shower or whereever. . Probably have to get a plumber to investigate this.
It is abit odd. It was previously working fine months ago but as the old boiler deteriorated the shower temps started playing up and have continued with the new boiler.
 
It's a new shower head so shouldn't be the issue. The issue started with the old boiler where it was boiling hot even on 38c. Had to turn it right down to 25c and then it was ice cold so that's why I was thinking an issue with the tap itself?

Yes sounds like the shower cartridge has gone
 
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Shaun was referring to filters which may be installed where the mixer bar connects to the pipework but would require hot and cold water isolation somewhere.

Not sure, what this will prove, if anything, but maybe turn the shower temperature setting to max then reduce the Boiler DHW temp setting to 40Cish and monitor flow/temp.
 
Shaun was referring to filters which may be installed where the mixer bar connects to the pipework but would require hot and cold water isolation somewhere.

Not sure, what this will prove, if anything, but maybe turn the shower temperature setting to max then reduce the Boiler DHW temp setting to 40Cish and monitor flow/temp.
Will give that a go.

I assume I can isolate the water upstairs and then take the mixer tap apart to check filters etc and give it a clean/descale or replace.
 
Good morning guys,

I've noticed my pressure bar has gradually Been going from 1.5 to now sitting at 1 bar since it last lost pressure and I got the error.

Is this a cause for concern because I can see it coming up with the same error again in 2-3 days which makes me think I have an issue somewhere and I still think back to those radiator valves.
 
Over night can you close both 22mm valves eg first 22mm pipe either side flow and return over night

Make sure heating is off for this test
Although I'm learning and understanding things more I'm still not sure what valves you mean 😆
 

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The black valves on the big pipes
Ok will that do tonight and see. What will it show me by the way or what am I looking out for come morning with both them closed?

We had heating on as normal yesterday and used hot water etc. Before we went to bed I took a picture of the boiler and where pressure was then again this morning when I got up. See attached.
 

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If it’s where it was after you closed the valves the leak is on the system but if it drops it’s the boiler
Ok pal nice one. Will check tonight and see. One thing I've just noticed when going to wash the cars is the outside tap is leaking by looks of it. I assume this wouldn't be the issue?
 

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So I shut off the valves last night and took a photo along with one this morning when I opened them back up.
 

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No, I took the picture of it under 1.5 bar then opened valves. Nothing dropped or went up. Just stayed at below 1.5 as second picture
 
So does that not point towards a boiler issue? Or should i of done it a different way? In stages what i did....

1) Turned Valves off at 11PM
2) Took photo of pressure gauge
3) Took photo of pressure gauge at 7AM
4) Opened Valves back up and needle stayed in the same position.
 
It points to no drop / leak
I thought....

If it’s where it was after you closed the valves the leak is on the system but if it drops it’s the boiler.

In my case, it's dropped from its original point last night so points to the boiler? Or am I reading it wrong?
 
True but once the valves were open the pressure should rise I’m guessing the heating was still warm when you turned the valves off last night hence the 0.2 drop ?
 
True but once the valves were open the pressure should rise I’m guessing the heating was still warm when you turned the valves off last night hence the 0.2 drop ?
Yes, the heating went off around 10.15ish.

Let's say I do it again to be 100% sure.

If heating goes off at say 9pm? Take a pic and close valves at gone 11pm? Then in the morning open valves and then take a pic or take pic then open valve?
 
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