Non paying/communicating customer

[helpsy]

Whats the best way to deal with these ? I did a job for a landlady on her rented property emergency call-out. Submitted invoice that was a week ago last Friday. She has told me there's a leak, which I told her if there is I wont to sort it as a priority. Contacted her/her tenants via email/phone and text with me not getting very far( I believe its a stalling tactic). Advised her that I am trying to sort the "leak" but not getting anywhere with anyone. I told her I still want paying and she had until Midnight last night....which came and went.
I told her I would be putting the legal wheels in action plus all costs/lost time.
Whats my best course of action?
This is one devious/ horrible customer.

 

[PlumbBobBob]

send a recorded delivery letter with copy of invoice giving so long for payment with threat of small claims if not paid in timely fashion.

 

[leelister6]

I've always maintained that there should be a website for ****ty customers. All the non payers and ********s are put on nationwide and when asked to quote for a job, go to the site and see if they are on it. When they can't get anyone to do work for em, they might change their ways!!

 

[TFGplumbing]

Got two of these at the moment ****y amounts, It clearly states on my invoices that after 30 days interest will be added to the amount outstanding & possible admin fees may be incurred.
As far as I can see they are like little savings accounts.

 

[lame plumber]

7 days and your worried, give it 30 days before threatening court action after sending a statement with 5 days to pay etc.

 

[helpsy]

Generally everybody pays me on my card machine straight away.

 

[helpsy]

I don't offer or operate as a credit facility!

 

[rocketmanbkk]

Go and turn water off. Then wait for the call. Say no problems to sort that little issue but you'll want the payment plus this little job paid. I'm sure they'll Shyte themselves when the tenant reports no water!