Hi, sorry it could been me that has named it wrong. He has confirmed that it has been serviced and is going to arrange for the paperwork to be sent to me (when he is back from holiday).
I'm not aware of any other 'odd' billing arrangements.
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I'm not aware of any other 'odd' billing arrangements.
HI, thank you so much for this suggestion. I'm doing it from tonight to tomorrow...I haven't switched my heating back on since Monday when I spoke to the supplier so the only gas I should be using is to heat the water. Luckily I have a sister who lives nearby who is going to let me use her bathroom facilities 🙂
Hi, thank you for replying. Yes unfortunately - I have even supplied pictures to the supplier which is how we found out that they have my neighbours serial number on my account.
Hi, thank you for replying. I have being paying £29 per month which I guess is based on her usage, not mine. Before I submitted my reading (the scary 7K one) it showed I was in credit which the have deducted from the £2000+ that shows I owe. They have requested a charter back bill as they have admitted that it is their error for reading the wrong meter.
I would have assumed neighbour has had a bill (she seems very honest). I've not yet been able to speak to her but would hope that she is paying the same as me (£29).
Suppliers have said they cannot guarantee this chartered back bill will be authorised.
Hi, yes all are outside. The café one (which is what I live above) is next to mine and the others are in the other side of the court yard (neighbour whose meter they have been reading) and the hairdressers. I think my other neighbour is on a prepaid meter.
i had a problem not the same but it was a new build and all paperwork passed to suppliers when we move in i phoned and emailed the suppliers for over a year as i had not had a bill eventually they came out and took all the details then landed me with an £800.00 bill which i refused to pay and sent complaints into the energy auditor off power or ga swhatever it was they came down on my side and the supplier agreed they had been neglectful and had not given good serice and reduced the bill by £200.00. i also reused to pay all at once as it was their fault to whuich they agreed. so argue like crazy and report the situation the the energy auditor.
I've been thinking that, but the GSR-Landlord would have identified the correct meter when he did tightness, assuming he did it back to the meter..
A question to Stacey, is your Landlord the owner of all the flats and shops or does he just own the flats?
I'm thinking that if he's tightness tested all the units then he should be confident which meter is which.
Leaving the only other possibility that the Gas meter is faulty.
Hi, thank you - again. Yes he owns all the flats, hairdressers and cafe.
When I spoke to SSE on Monday they had me turn off the gas from my meter (the crazy meter reading meter) and it did turn it off as I couldn’t use the burners on the oven.
I’ve just checked with my neighbour - she is with British Gas and has lived here a few months longer than me. My first bill (with neighbours serial no on) was with British Gas so is it possible for them to have 2 customers with the same meter serial number?? You’d think the system would highlight a duplicate.
When I spoke to SSE on Monday they had me turn off the gas from my meter (the crazy meter reading meter) and it did turn it off as I couldn’t use the burners on the oven.
I’ve just checked with my neighbour - she is with British Gas and has lived here a few months longer than me. My first bill (with neighbours serial no on) was with British Gas so is it possible for them to have 2 customers with the same meter serial number?? You’d think the system would highlight a duplicate.
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Hi, thank you for replying. SSE have raised a complaint and so I have. They’ve also requested a charter back bill so hopefully I won’t have to pay. If this is not the case then I will definitely be taking your advice, thank you.
My main concern (once the payment disagreement is resolved) that if it’s not determined why I have such a high reading that my monthly bill will be in the region of £95 (as quoted by SSE).
I have asked for a engineer/gas person to visit to check the meter but they are saying they can’t until the national grid is updated/my meter serial number matches my account. This I was told can take up to 10 days.
Thank you again for your help.
Hi, please can I ask another question - on running the hot water the numbers in the red section of the meter are increasing 2 and 3 numbers at a time - should it do this?
Thank you
Thank you for getting back to me so soon - I do appreciate your help.
On my original post I asked if the high reading could relate to me not having any hot water at the beginning of the year - my landlord took weeks to fix but never said exactly what the fix was (not that I would have probably understood) but could the high meter reading be related?
No. The meter should only read the gas consumed when gas is being used.
Hi, thank you for replying. Daft question, I’m sure - gas will be being used when I am running the hot water (I have a combi boiler)? Should it use gas when I’m not running any hot water?
After the landlord fixed the water issue (back in Jan) the water is now scalding (mainly in the kitchen). Could a setting of higher water temperature use more gas?
Thank you - again
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Yes. It will skip numbers when using gas as the electronic digital display on your Meter type works of an electronic pulse. Therefore it will appear to jump. The random counting it does is not an indication of a fault.
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