What On Earth Is Going ON?

[village idiot]

Sent my Anton analyser in for calibration. Have just received an email for bill of £288? I think it would have been cheaper to buy a new one. What a cheek. I think I have to consider using a different company or use Anton. I'm not impressed. The said company has been doing the calibration for the past 3 years, but now I think they're taking the proverbial.

I wanted to swear but croppie held his hand over my mouth, so I can't.

 

[Rickster123]

What have they done to it?! Rebuilt it?!

 

[gasmanrob]

What have they done to it?! Rebuilt it?!

Took it out Christmas shopping....

 

[stani]

I've just sent mine in, plus I have borrowed one while it's away, plus courier, it's around £120+ at the moment if it needs new sensors, think that's what yours will be, new O2 sensor etc. Soon adds up.

 

[lame plumber]

love the fact the Kane 455/457 sensor is warrantied for 5 years 🙂

 

[village idiot]

CO cell £75
Carriage both ways £60
O2 sockets £10
Leak probe £80
Service charge £70
Then there is VAT on all that. Madness

 

[erpkid]

love the fact the Kane 455/457 sensor is warrantied for 5 years 🙂

Just had mine done after the 5 years around the 140 mark inclusive of the sensors. Don't use mine every day or even week but the sensors pack up over time regardless. Kane every time for me.

 

[lame plumber]

costs me £10 to post to Kane they include return costs in £84 service charge

 

[myles]

Plus you get some extras thrown in, I had a roll of printer paper, filter and the red bung sent back kane all the way!

 

[Rickster123]

Costs me nothing. Just another perk of being employed.

 

[lame plumber]

Costs me nothing. Just another perk of being employed.

I choose whether to work on Monday,Tuesday, Wednesday got the picture yet 🙂

 

[Rickster123]

I choose whether to work on Monday,Tuesday, Wednesday got the picture yet 🙂

Yeah but you're like 60 something I'd like to think I won't be doing a 5 day week by then!:wazzzup:

 

[Masood]

Carriage both ways £60

I send mine off through local merchant. No carriage and they lend you a unit whilst yours is away so you can carry on working. I think it costs about a tenner more than Kane would charge so well worth it.

 

[gastec]

What merchant is that Masood?

 

[jonny5isalive]

Sent my Anton analyser in for calibration. Have just received an email for bill of £288? I think it would have been cheaper to buy a new one. What a cheek. I think I have to consider using a different company or use Anton. I'm not impressed. The said company has been doing the calibration for the past 3 years, but now I think they're taking the proverbial.
.

Thats what happened to me. 02 sensors, CO sensor. Service. Think i went straight to Anton but might be mistaken. Binned it off and got a Kane. Calibration for Kane is straight to them so no markup.

As an example of difference in companies customer service my gas assessment centre got given Kanes, gets free calibration and get them swapped out if they break. The other analyser companies wouldnt even offer free calibration. Its pretty obvious which one they demonstrate on and which rep comes in to show off their wares.

 

[myles]

My kane went out on the Monday and was back in my van Wednesday morning!

 

[IDCHAPPY]

My 2 got picked up last Thursday, will be getting the testo back NEXT Thursday and my less than a year old Kane has been sent to kane to get checked.... I've learned a painful lesson 🙁

 

[village idiot]

My kane went out on the Monday and was back in my van Wednesday morning!

My Anton was picked up on Monday. In as much as they have sent me an email copy of the bill, I'm yet to receive the unit back?

 

[woodsy]

My Anton was picked up on Monday. In as much as they have sent me an email copy of the bill, I'm yet to receive the unit back?

Which company was it as I'm about to send my Anton away and felt last year as if the company had my trousers down.

 

[GasmanxxxR1]

The thing that puts me off having a kane is that it looks like its made by fisher-price :tounge_smile: